Food Service Manager

Job Responsibilities:

· Mastery of all duties and responsibilities of a Food Service Associate.

· Maintain quality service by establishing and enforcing company standards.

· Assess store condition and customer service levels

· Enforce food safety and sanitation standards

· Reports any violations of company policy or food safety standards immediately to Food Service Supervisor

· Direct that food service items are prepared in accordance to standard operating procedures

· Collaborate with Food Service Supervisor to diagnose and solve issues. Identify trends and develop targets for the betterment of the organization.

· Ensures that company standards are maintained on food service equipment by directing proper cleaning procedures and preventative maintenance.

· Manage controllable costs by educating food service team on procedures for reducing food waste, managing salary, cash, margin objectives and day-to-day operations expenses

· Maximize store sales by directing merchandise programs, schematics and plus selling programs.

· Manage a staff of approximately three to five Food Service Associates.

· Recruit, hire, train and retain the best food service personnel.

· Exhibit the ability to be an active listener. Responding appropriately through words and actions.

· Coach and develop a successful team that consistently surpasses customers’ needs with excellent customer service.

· Schedules Food Service Associates for shifts and organizing store coverage

· Counsel and provide feedback to food service store team members on the lines of products carried and the implementation of proper standard operating procedures.

· Comply with Food Service Category Manager directives.

· Use window based PC systems, including Microsoft Office, Excel, and Outlook for email.

Physical Requirements:

· Lift 60 lbs. or more

· Navigate in small spaces (kitchen area, cooler, back rooms, and sheds)

· Stand for 8 to 10 hours a day continuously

· Bend at knees, repetitiously (20-30 times a day)

· Walk briskly

· Shovel snow/Sweep/Mop

Benefits:

· Health Insurance

· Dental Insurance

· Vision Insurance

· Holiday Pay

· Paid Vacation Days

· Christmas Club

· 401K Retirement Plan - Kum & Go, L.C. matches .50 cents to a dollar up to 8%