Insurance Call Center Rep

Remedy Intelligent Staffing is currently looking for energetic call center representatives who enjoy working in a team and strive to advance their customer service skills. This position is with a valued client in the Madison area. Hours are Monday-Friday, 2nd shift.

RESPONSIBILITIES

• Answer inbound telephone calls

• Perform outbound telephone calls

• Provide resolution to policy owner's concerns

• Search for and verify data using multiple open browser windows while on the phone

• Document policy notes and requests for service

• Perform effective research and maintain relationships with customers

REQUIREMENTS

• 2-3 years of customer service experience

• Ability to function in a fast-paced, performance-based call center environment

• An adaptable, analytical, and team-focused personality

• Great attention to detail

• Ability to work well under pressure

• Ability to prioritize, organize and multitask

• Effective verbal, listening, and written communication skills

• Proficiency in Microsoft Office, with an emphasis in Word and Excel

• Bilingual in Spanish is a plus!

About Remedy Intelligent Staffing

Founded in 1965, Remedy Intelligent Staffing is a locally owned franchise, and is part of the Select Family of Staffing Companies. The Select Family of Staffing Companies is a top 10 industry leader in the U.S. with a national network of over 300 offices.

In Wisconsin, Remedy Intelligent Staffing has offices in the following cities:

Beaver Dam

Fond Du Lac

Madison

Onalaska

Portage

Stevens Point

Wausau

Benefits:

Remedy Intelligent Staffing has the best job opportunities available in today's growing job market, flexible hours, exceptional pay rates, and career coaching.

Temporary Associate Benefits May Include:

•Health Insurance

•Dental Insurance

•Vision Insurance

•Short Term Disability Insurance

•Life Insurance