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in Minneapolis, MN

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About this job

We are currently recruiting for Customer Service Representatives at a security company located in Plymouth, MN. The company specializes in providing alarm surveillance for commercial and residential properties across the country. This position requires the customer service professionals to verify break-ins in progress and or false alarms via real time audio and video surveillance. The alarm system is also capable of detecting the sounds of break-in attempts, so many times intruders are caught before they can even make entry into the building. Once an alarm is triggered, they send audio feeds to the monitoring center. Once an alarm is verified, the Monitoring team can monitor the conversations and movement of trespassers, obtaining valuable information and evidence for police. Customer Service Call Centers are staffed 24/7/365 by a team that's thoroughly trained in identifying, monitoring, and responding to clients' security threats

Details: -3rd Shifts available - $15.50/hr - Temp to hire opportunity - This is a call center environment

 

Requirements:

- Must have previous Customer Service experience - Must possess the ability to pay attention to detail and listen thoroughly - High School Diploma/GED - Excellent written and verbal communication - Must be able to type a minimum of 45 wpm - 2+ years of Call Center experience is HIGHLY preferred - Previous security experience is preferred - Must be able to work Holidays and Weekends - Must be able to multi-task - Must be able to successfully pass a Drug Screen and Background Check

Please reply to the posting with an updated resume for consideration.

EOE/AA