General Manager (Restaurant)
Responsible for assisting with operating a cost effective operation which exceeds guest expectations though the service of high quality food and beverages in a clean and comfortable atmosphere.
Job Requirements
The General Manager will be responsible but not limited to:
Maintain integrity of service, visit tables while on floor to solicit feedback. responsible to help on floor when necessary
Ensure proper knowledge of all company policies and procedures, rules and regulations, constantly evaluate managers and all staff
Interview, hire and approve all front of house employees and back of house managers, ensuring all paperwork is properly completed and employee files are in compliance as per Human Resources
Oversee the processing of the payroll. Ensure the labor cost is accurate and up to date and all employees are properly paid.
Oversee the daily management of operations of the restaurant. Oversee the maintenance and repairs of venues. ensure property is clean and in compliance with all local and company sanitation and food safety guidelines
Ensure staff is compliance with the company policy on grooming
Conduct weekly meeting with staff. attend pre-shifts and run them as necessary
Promotes teamwork a within the property creating a positive work environment.
Handle all guest complaints addressing each individually, personally and in the timely manner
Skills
Proficient in all aspects of fine dining service
Proficient in all aspects of cost control
Effective style of management, promoting a team atmosphere
Ability to inspire staff to achieve their potential
Have a good understanding of food handling and sanitation requirements of the Department of Health
Possess a proven track record for guest satisfaction
College degree or equivalent experience
5 to 6 years prior front of the house management experience in a high volume establishment - fine dining management is a plus
Participation in wine/beverage related program within the past 5 years
Work with Executive Chef and Marketing initiative
Excellent interpersonal skills
** The company reserves the right to add or change duties at any time
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