Retail Security Officer University Mall - Full-time / Part-time

Universal Protection Service, the largest retail security provider in the industry, invites you to apply today to be one of our dynamic Professional Security Officers at University Mall. University Mall is located in the heart of Chapel Hill and the vibrant Triangle region. Considered the premier shopping destination, it is anchored Southern Season a nationally recognized gourmet retailer, and opening in Spring 2015, Silverspot Movie Theater. A unique mix of national and best in class local retailers combined with outstanding dining opportunities deliver an award-winning shopping experience.

The ideal candidate for the Retail Security Officer position is excellent with customers and has an impressive ability to communicate. This is a great opportunity to join Universal Protection Service, a dynamic high-powered security team focused on securing client properties while delivering exceptional customer service.

Driving is a requirement in most of our retail locations, you must be 25 or older with no points on your DMV to be cleared for our driving program.

The successful Retail Security Officer candidate is responsible for providing security services at assigned locations. Duties include, but are not limited to:

• Foot, bike or golf cart patrol of interior and exterior areas of assigned locations
• Execute security services as outlined in site-specific Post orders and directed by Security Management
• Observe and report suspicious activities and persons
• Write detailed narrative reports and maintain daily activity reports (DARs)
• Enforce rules, regulations, policies, procedures, and respond to emergency situations requiring security assistance

Position Requirements

Qualified Retail Security Officer Applicants will meet the following criteria:

• High school diploma or equivalent required.
• Must be minimum 25 years of age or older, and have no points on their dmv in last 3 years to drive our vehicles.
• Must be able to obtain a valid NC Guard License (training and certification will be provided)
• As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test.
• As a condition of continued employment, employee must maintain current active status of all required License at all times, and must carry the license at all times while on duty.
• Must display exceptional customer service and communication skills.
• Intermediate computer skills to utilize innovative, wireless technology at client specific sites.

This position is Full Time offering benefits including $10/hour pay + anniversary bonus + on the spot recognition program + medical, dental, vision, flex spending, and 401K.

This is a great opportunity for someone looking for long term stable employment.

Essential Physical and Mental Functions

• Stand or walk constantly (for up to an entire shift) on various surfaces (tile, concrete, carpet)
• Climb stairs, ramps, or ladders occasionally during shift
• Occasionally bend/twist at waist/knees/neck to perform various duties
• Occasionally lift or carry up to 40 pounds
• Run as needed
• Constant use of both hands and arms in reaching/handling/grasping/fingering while using phone, notepad, writing reports, and other administrative tasks
• Constant use of eyes (correctable vision to normal level required) to observe, read, interact with public and co-workers, view security monitors; includes hand/eye coordination
• Read, understand and clearly speak English; constantly use speech and hearing (correctable to normal level required) in communicating with public/co-workers, giving and receiving instructions, using phones
• Work in various environments including adverse outdoor conditions such as cold, rain or heat;
• Constant mental alertness and attention to detail required while setting priorities and following up on assignments
• Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines
• Must be able to frequently prepare written reports and logs in neat, legible handwriting; may require computer skills
• Must be able to read and understand all operating procedures and instructions
• Must be able to handle pressure of working with high volume general public (constantly to occasionally depending on assignment)

EOE/Minorities/Females/Vet/Disability

Universal Protection Service is an Equal Opportunity Employer committed to hiring a diverse workforce. Division Southeast - Universal Protection Service