Crew Members / Shift Leaders - Full-time / Part-time

We have a full-time/part-time opening for a Crew Members / Shift Leaders.

Must be able to work various shifts per week and be available weekdays and weekends.

• Must have 1 or more years experience.
• Must have reliable transportation.
• Background check required.

Wage: Based on experience, plenty of room to grow.

Opportunities Brewing!! Dunkin Donuts of Orland Park on 14461 S. LaGrange is now hiring friendly faces to join their team. Seeking Crew Members and Shift Leaders to start right away (early-morning, afternoon, evenings and overnight). Job Summary Crew Member - Crew Members are responsible for executing to the Dunkin Donuts operational standards. Responsible for working as part of a team to meet the needs of our Guests while providing a hospitable environment. SHIFT LEADER Shift Leaders are responsible for coaching Crew Members throughout their shift to execute Dunkin' Donuts operational standards and deliver a great guest experience. Responsibilities Include: Team Environment - Talk employees into, through, and out of position on each shift, communicating responsibilities, providing feedback, and recognizing achievements in a respectful manner. Deploy team members appropriately to meet guests' needs and service standards throughout shift. Support training of Crew Members as directed by Restaurant Manager or Assistant Manager. Communicate goals and hold team members accountable for performance during shift. Operations Excellence for Guest Satisfaction - Hold guests as highest priority and role model exceptional guest service. Drive sense of urgency through Crew Members to satisfy guests' needs and resolve problems. Reinforce the use of systems, tools, and procedures throughout shift, while taking appropriate steps to correct deficiencies. Monitor team performance to ensure quality, service, and cleanliness standards are met throughout shift. Complete all required training including ServSafe(R) certification. Profitability - Ensure restaurant standards and marketing initiatives are properly executed during shift. Follow all systems and processes to control labor costs, food costs, and cash throughout shift. Monitor and ensure Crew Members comply with all policies and procedures related to cleanliness, food safety, and restaurant safety and security during shift. Report equipment issues, provide Crew Member performance feedback, and discuss other restaurant opportunities with Restaurant Manager. Comply with all restaurant, Brand, and franchisee policies. Qualifications: -Must be able to fluently speak/read English -Restaurant, retail, or supervisory experience preferred -High school diploma (or equivalent) ***-Must have their own car or reliable transportation, cannot rely on public transportation!!*** Required Competencies Guest Focus -- anticipate and understand guests' needs and exceed their expectations. Passion for Results -- set compelling targets and deliver on commitments. Problem Solving and Decision Making -- make good decisions based on analysis, experience and judgment. Building Effective Teams -- get the right people in the right places, enabling them to make decisions and celebrate success as a team. Compensation We will compensate according to experience and position. Plenty of room for FAST growth IF YOU WANT IT and IF YOU WORK FOR IT! ***PLEASE INCLUDE THE FOLLOWING INFORMATION*** - Position applying for - Name and contact information - A brief description of past experience if any - Availability and starting date If you would like to be a part of a friendly and exciting environment, and want to have potential for growth, this is the right opportunity and fit for you! We are looking to start interviews ASAP. Training will be provided for all positions. Please, serious applicants ONLY!!!