Outside Service Technician Appliances

Company Overview:

• Founded over 120 years ago
• Conn’s is a publicly owned corporation.
• Currently operating 80+ stores and expanding
• Offers comprehensive benefits program which includes
• Medical, Dental & Vision Benefits
• Flexible Spending Accounts
• Paid Vacation
• Basic Life Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Purchase Plan
• Tuition Reimbursement
• Employee Discounts

General Responsibilities:

An Appliance Outside Service Technician’s responsibilities include, but are not limited to, working in the field (customer homes, etc.), diagnosing and repairing various consumer appliances. The associate is expected to thoroughly and promptly repair products while maintaining at least the minimum acceptable level of customer service ratings.

Qualifications:

• 2+ years of recent, professional appliance repair experience
• Experience repairing HE washers and dryers, refrigerators, and gas and electric stoves is required
• Outstanding diagnostic/problem solving skills
• Exceptional communication and customer service skills
• Ability to maintain service records and parts inventory
• HVAC/EPA/Sealed System certification is required
• Must be able to drive the designated Conn’s vehicle and be able to remain in a stationary position for long periods of time while transporting from one location to the next
• Capable of ascending/descending flight(s) of stairs
• Overall ability to move/position product weighing up to 100 lbs. without assistance
• Must be able to occasionally work in an open/outdoor warehouse environment and outdoor conditions and pass a post-offer, pre-employment physical assessment
• High school diploma or GED is required

Salary:

• Commensurate with experience

Schedule:

• Full time schedule, including evenings, weekends and holidays