Operations Manager

JOB SUMMARY:
The Operations Manager position manages all daily operations at the branch office. Additional responsibilities include:

• Supervise all full-time and part-time security personnel.
• Hire, train, and evaluate security personnel.
• Initiate disciplinary actions and terminations as required.
• Prepare weekly work schedules for full-time and part-time Security Guards, including positing of schedules.
• Provide security staffing for other functions as may be required.
• Enforce and make recommendations regarding building security plans and schedules.
• Account for all Security Guards hours, including sick/vacation, etc; review payroll for submission to accounting.
• Approve time off for Security Guards and submit request to the Branch Manager for final approval.
• Maintain records and files as required for all full-time and part-time security personnel.
• Implement security measures improvements as they are developed
• Review all daily Security Guard reports, incident reports and log entries; take necessary action; make follow-up reports to the Branch Manager.
• Verify and review Post Positive Reports.
• Maintain all necessary forms.
• Make recommendations to management on staffing needs, budgeting data, and purchase recommendations.
• Establish building security plans and schedules for special events.
• Assist and advise on duty Security Guards around the clock.
• Investigate all Security Guard injuries and prepare necessary reports.
• Participate in day-to-day and special facility functions including service on various committees, task forces, and programs.

Monitors the Security Officer training programs

JOB SKILLS AND RESPONSIBILITIES:

• High School Diploma or equivalent required. Bachelor’s Degree preferred.
• Minimum of 1-3 years of experience in the military or security industry.
• Must have working knowledge of Windows XP and Office. AS400 knowledge is a plus.
• The ability to travel to visit current and prospective client sites is required.
• Must be skilled in developing and maintaining customer and employee relationships.

Must be able to work in a fast-paced working environment.

REQUIRED COMPETENCIES:

• The successful candidate will have the ability to lead and develop an effective team.
• He/she must be customer service oriented.
• He/she must effective decisions in a timely manner under changing conditions.
• The successful candidate will be emotionally stable and remain thoughtful and calm under pressure
  
  
  ENVIRONMENT:
  Position based at branch office. Requires the ability to work in a fast-paced, multi-faceted environment.
  
  DISCLAIMER:
  All the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Employees may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

U.S. Security Associates is an Equal Opportunity Employer (Minorities/Females/Vets/Disabled)
Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. We support and obey laws that prohibit discrimination everywhere we do business. U.S. Security Associates fully considers all qualified applicants including those with a criminal history.