Senior SalesForce.com Administrator - US Telecommute - Full-time / Part-time

Energize your career with one of Healthcare's fastest growing companies.  

You dream of a great career with a great company – where you can make an impact and help people.  We dream of giving you the opportunity to do just this.  And with the incredible growth of our business, it's a dream that definitely can come true. Already one of the world's leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our Service Centers, improve our Service levels and help people lead healthier lives. We live for the opportunity to make a difference and right now, we are living it up.

This opportunity is with one of our most exciting business areas: Optum –a growing part of our family of companies that make UnitedHealth Group a Fortune 17 leader.

Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions, and treatments; helping them to navigate the system, finance their Healthcare needs, and stay on track with their Health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation, and Performance.

We are currently seeking a Senior Salesforce.com Administrator to join our Medicare Sales Operation Team. This role serves as the Lead administrator for our Salesforce.com (SFDC) system providing daily support to the user base and driving process improvement across the business unit through the SFDC platform. The Senior Administrator will identify and lead high profile projects to drive SFDC innovation and improve business processes within the Sales organization and across stakeholder functions, such as Marketing, Finance, Operations, and Compliance. This position requires a unique blend of SFDC Administrator and Developer expertise, strong Business Analysis skills, and the ability to work independently.

Primary Responsibilities:

• Daily System Maintenance & Support
• Daily administration and support of SFDC including but not limited to managing user setup, profiles and roles, permission sets, customization of objects, fields, record types, page layouts and validations;
• Provide application users with technical support;
• Log and track identified system problems through resolution;
• Train new and existing users on how to use system features and processes;
• Develop/support basic and advanced reports and dashboards 
• Process Innovation
• Implement new enhancements including creation of custom objects, workflows, email alerts and templates, data validation, triggers;
• Develop and maintain VisualForce, APEX code, Force.com pages and integration to other third party solutions;
• Create desktop and mobile applications on the SFDC platform;
• Participate in cross-functional teams that address strategic business issues;
• Keep abreast of new SFDC features and functionality and providing recommendations for process improvements;
• Keep application users informed about system functionality and enhancements;
• Create and maintain documentation on processes, policies, application configuration and related materials for users as SFDC applications are developed. 

• Bachelor's Degree.
• 3+ years of CRM Administration and Development experience, including customization of objects, field, record types, page layouts, and validations.
• 3+ years of experience with Microsoft Office.
• 3+ years of Business Data Analysis experience.

Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.