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About this job

Hilton Houston Westchase

Host/Hostess works as part of a team to ensure that IHR customers receive excellent customer service. S/he is responsible for: greeting and efficiently seating guests in a restaurant that is properly maintained; supervising all staff; and maintaining a courteous and efficient operation of the dining room. Requirements include: knowledge of restaurant operations, guest relations; written and verbal English language communication skills; the ability to remember, recite and promote the variety of menu items; and the ability to effectively solve customer complaints and concerns in a friendly and positive manner.

This position requires a Pre-Hire Assessment as part of the application process. For best results we recommend you complete the assessment in one seating without any interruptions or distractions and therefore advise that you begin the application process when you can dedicate 20-30 minutes of uninterrupted time to apply for this opening.

Flexible schedule required. Must be able to work AM/PM,weekdays, weekends, and holidays.

Hilton Houston Westchase hotel is located in West Houston, amid the Westchase District featuring local business, shopping and attractions. The Hilton Houston Westchase hotel offers Texas style hospitality with a touch of elegance. The 297 guest rooms feature deluxe pillow-top posturepedic mattresses and floor-to-ceiling windows providing panoramic views of the city and the hotel's beautifully landscaped outdoor gardens. For guests demanding a higher level of service and amenities we offer an Executive Level. The hotel's dining room, The Rio Ranch, is a spectacular tribute to Texas Hill Country with its deer antler chandeliers, cowboy print fabrics and a 30-foot limestone fireplace. Its "down home" cuisine is downright delicious. When it's time for a workout or relaxing, the hotel's fitness center and outdoor pool await.

Requirements

Interstate Hotels & Resorts is an EEO/AA/Minorities/Females/Disabled/Veterans employer