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About this job

Great American Cookies General Manager is charged with designing, formulating, and enforcing policies, functions, and operational changes in the food chain. Other duties of the General Manager include: determining staff and supervisory requirements; coordinating training activities for all phases concerning the food chain; reviewing, analyzing, and making recommendations for Food Service’s budget; as well as preparing special reports, reviews and recommendations on the purchase of new equipment. His/ her job description is quite broad and encompassing, but all in all he/she takes charge of all aspects of the retail food chain. Ability to respond effectively to the most sensitive inquires or complaint is very crucial.