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in Angola, IN

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Hours Full-time, Part-time
Location Angola, IN
Angola, Indiana

About this job

Company Name: SPEEDWAY LLC 
Location Name: 8336 - Speedway
Location Address: 2820 W Us Hwy 20, Angola, IN, United States (US), 46703
Education Level: High School Diploma/ GED Required
Relevant Experience Level: Entry Level (1-3 Years) 
Drivers License Required: Yes
Shift: Rotating Shift
Days Needed: None
Employee Group: Regular - Full Time
Employee Subgroup: Hourly Non-Exempt
Flat Rate ($): 8.55

 

Overview:
Serves as a trainee for a specific duration to prepare for service as a Shift Leader; learns essential aspects of the Shift Leader job and demonstrates successful completion prior to being promoted; learns how to serve as leader and to oversee retail operations during a shift; and learns how to ensure store operates efficiently and in compliance with applicable Federal, State and local laws and Company policies; available to work a variety of shifts and/or days of the week; must have a valid Driver’s License in state of residence; must maintain automotive liability insurance during the course of employment and use personal vehicle to conduct area pricing surveys

Responsibilities:
  • Provides customer service leadership for designated shift and team of employees
  • Assists in training and coaching employees, helping ensure store positions are staffed to appropriately handle Customer Service needs
  • Oversees the Point of Sale when a customer completes a purchase
  • Fosters an environment focused on customer service and satisfaction
  • Helps to ensure that employees follow all Company policies and are in compliance with Federal, State and local laws
  • Works in tandem with Shift Leaders /Co-Manager to ensure leadership is available to customers and employees at all times
  • Provides needed assistance in all aspects of store and food operations and holds a key leadership role when the Store Manager, Co-Manager or Shift Leader is not on duty
  • Helps ensure that all required reports and paperwork, including but not limited to the Exceptional Customer Experience (ECE) worksheet, are completed in a timely fashion
  • Handles escalated customer concerns and emergencies in absence of the Store Manager. Seeks appropriate resolution for the situation while observing Company guidelines
  • Adheres to, and trains employees to follow proper money handling policies and procedures
  • Helps ensure all merchandising and marketing programs are executed properly
  • Assists in auditing inventory on a regular basis and helps manage on-hand quantities, adding back stock to displays as needed
  • Demonstrates a high value for Health, Environment, Safety and Security (HES) issues, initiatives and programs in both personal and organizational responsibilities
  • Integrates HES into day-to-day job performance. Maintains a safe environment for all customers and employees
  • Promotes and maintains a clean and organized store appearance inside and out
  • Orders products, verifies deliveries and posts accurate invoices as directed by store manager
  • Learns how to conduct area pricing surveys and reports the results
  • Learns how to conduct banking duties
  • Follows and complies with all health and sanitation procedures and adheres to safe work practices
  • Completes other duties, including special projects, as assigned by management
Qualifications:
  • High School Diploma or equivalent
  • Retail experience preferred
  • Completion of required training program
  • Excellent communication skills and the ability to research and resolve issues
  • Good understanding of intra-department functions and store operations
  • Knowledge of all types of store transactions and related programs
  • Ability to work as a member of a team
  • Ability to perform repeated bending, standing, and reaching
  • Ability to occasionally lift up to 50 pounds
  • Exhibits strong leadership qualities and a desire to succeed
  • Serves as a mentor to employees by modeling appropriate workplace behavior
  • Understands, actively demonstrates and promotes the principles of the customer service initiatives
  • Creates excitement around Company initiatives in order to drive sales goals

 

Job Function: Speedway Shift Leader Trainee; Speedway Store Operations
Travel Expected: Up to 10%

 

About Speedway:

Speedway LLC, headquartered in Enon, Ohio, is the nation's second largest company-owned and operated convenience store chain with approximately 2,700 stores located in 22 states. Speedway is a wholly owned subsidiary of Marathon Petroleum Corporation (NYSE: MPC). How does Speedway ensure that every one of our stores meets our customers’ fueling and convenience needs? According to Tony Kenney, our President "It wouldn’t be possible without a core dedication to serving people—people who simply want friendly, prompt service, a wide selection of products, and good value for their money."  Please visit for more information about or organization and our vision statement.