Co Manager Trainee Fort Wayne
Hours | Full-time, Part-time |
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Location | Fort Wayne, IN Fort Wayne, Indiana |
About this job
Company Name: SPEEDWAY LLC
Location Name: 1214 - Speedway
Location Address: 2302 Fairfield Ave, Fort Wayne, IN, United States (US), 46807
Education Level: High School Diploma/ GED Required
Relevant Experience Level: Entry Level (1-3 Years)
Drivers License Required: Yes
Shift: Rotating Shift
Days Needed: 1 - Sunday; 2 - Monday; 3 - Tuesday; 4 - Wednesday; 5 - Thursday; 6 - Friday; 7 - Saturday
Employee Group: Regular - Full Time
Employee Subgroup: Hourly Non-Exempt
Flat Rate ($):
Overview:
Serves as a trainee for a specific duration with the intention to prepare for service as a Co-Manager; learns essentials of the Co-Manager job and demonstrates successful completion prior to being promoted; learns how to serve as the leader and to oversee the retail operation of a specific store with the Store Manager; learns how to help the store operate efficiently and in compliance with applicable Federal, State and local laws and Company policies; available to work a variety of shifts and/or days of the week consistent with the demands of the retail environment, must have a valid Driver’s License from the state where Manager resides; must maintain automotive liability insurance during course of employment and use personal vehicle to conduct area pricing surveys
Responsibilities:
- Provides customer service leadership with the Store Manager, for employees working in that location
- Monitors store activities to ensure that transactions are taking place in the proper manner
- Handles escalated customer concerns and emergencies in absence of the Store Manager. Seeks appropriate resolution for the situation while observing Company guidelines and ensuring customer satisfaction
- Trains, schedules and coaches employees to ensure store is staffed to appropriately handle Customer Service needs
- Ensures customer service is a priority by scheduling staff consistent with customer activity
- Helps ensure that employees follow all Company policies as detailed in the Operations Manual, and in compliance with Federal, State and local laws; ensures the sale of age restricted products are prohibited to individuals under the minimum age requirement
- Works in tandem with the Shift Leaders and Store Manager to ensure Management/leadership is available to customers and employees at all times
- Provides support to store as needed. If not available, ensures that a reliable back up has been provided
- Assists in identifying qualified applicants; ensures applications and staffing forecasts are forwarded to recruiting centers when applicable
- Promotes an environment focused on customer service, satisfaction and store cleanliness
- Helps perform and supervise all minor maintenance tasks; supports procedures for additional repairs, and maintains work orders
- Responds quickly to all emergencies for the safety and security of customers and employees and notifies the appropriate individuals
- Assists in implementing all merchandising and marketing programs; promotes store sales and selling initiatives and encourages the team to reach goals
- Ensures products are in-stock, in date and available for purchase; helps audit inventory and manages on-hand quantities
- Conducts area pricing surveys, reports the results and adjusts sales prices as directed
- Follows and complies with all health and sanitation procedures and adheres to safe work practices to maintain a safe environment
- Ensures that all necessary store reports and paperwork are completed accurately and in a timely fashion
- Completes other duties as assigned by management
- High School Diploma or equivalent
- Previous supervisory and retail experience preferred
- Completion of required training program
- Basic Computer Skills
- Excellent communication skills and the ability to research and resolve issues
- Good understanding of intra-department functions, store operations and corporate business plans
- Knowledge of retail business management practices and store transactions
- Knowledge of ways to handle customer and employee injuries, incidents and accidents
- Available to relocate if necessary
- Ability to perform repeated bending, standing, and reaching and occasionally lift up to 50 pounds
Job Function: Speedway Co-Manager Trainee; Speedway Store Operations
Travel Expected: Up to 10%
About Speedway:
Speedway LLC, headquartered in Enon, Ohio, is the nation's second largest company-owned and operated convenience store chain with approximately 2,700 stores located in 22 states. Speedway is a wholly owned subsidiary of Marathon Petroleum Corporation (NYSE: MPC). How does Speedway ensure that every one of our stores meets our customers’ fueling and convenience needs? According to Tony Kenney, our President "It wouldn’t be possible without a core dedication to serving people—people who simply want friendly, prompt service, a wide selection of products, and good value for their money." Please visit for more information about or organization and our vision statement.