Shift Supervisor

Company Description

JRI Management currently manages over 17 Freddy's Frozen Custard franchises located across the country. This fast growing franchise has most recently been named as one of 2013's "10 Best Franchise Deals" and Business Insider's "8 Better Burger Chains Poised to Conquer America". JRI is continuing to open stores across the country and working on opening new markets in Phoenix, Atlanta, Tulsa, South Carolina & Virginia.  

Job Description

Summary of Position

The Supervisor is the first level of management within the store. Supervisors are responsible for assisting management in the overall efficiency and technical operations of the restaurant. Supervisors maintain proper execution of product, training, and refinement of staff, control labor costs, build relationships with guests, handle guest issues and are a model of hospitality.

 

Major Duties & Responsibilities

• Teaches and practices Freddy's standards of quality, timeliness, and service
• Always leads by example, is vocal and prepared
• Organized, develops good time management skills
• Always willing to learn and be receptive to coaching and constructive criticism
• Situational leadership: expect the unexpected
• Most business done out of office on restaurant floor
• Holds a sense of urgency and intensity at all times
• Monitors staff, always coaching and refining
• Consistently loves HOSPITALITY in every instance
• Reduces waste, controls labor, improves efficiency
• Motivation of staff, always team building, generation building
• Cleanliness and maintenance of facility and equipment
• Maintains good vendor relations

Qualifications

Physical Requirements: (including but not limited to)

• Ability to stand and walk 10 hours/day
• Ability to continuously reach, bend, lift, carry and stoop
• Ability to freely access all areas of the restaurant
• Ability to move or handle items weighing 0-75lbs
• Ability to work varied hours/days to oversee store operations
• Hazards include, but not limited to cuts, slipping, tripping, falls and burns

Additional Information

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