Retail Associate Manager, Bilingual - Full-time / Part-time

As America'™s Un-carrier, T-Mobile US, Inc. (NYSE: 'Å“TMUS') is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company'™s advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Wash., T-Mobile US operates its flagship brands, T-Mobile and MetroPCS. It currently serves approximately 53 million wireless subscribers and provides products and services through 70,000 points of distribution.

Retail Associate Manager, Bilingual Retail Associate Manager help oversee the following day-to-day functions of their retail locations:

Offer consultative sales and service on the sales floor during retail hours (including nights and weekends)

Partner with the Retail Store Manager to help recruit, develop, motivate and manage a high-performing team

Help sales team meet and exceed individual and team sales goals.

Build pride and recognize and celebrate success in your teammates

Keep abreast of the rapidly evolving T-Mobile technology

Help create an environment for discovery in your store that sparks new ideas for using mobile communications

Execute the processes and procedures that ensure that the 'back' of the store works as well as the 'front' from a customer perspective

Cultivate long-term customer relationships

BA/BS degree or equivalent education through work experience (HS Diploma or GED required)

Demonstrated customer service and sales experience with T-Mobile or another quality retailer

Team-based work ethic with leadership potential

Stellar problem-solving skills

Availability for flexible scheduling

Ability to prioritize and multi-task with ease

Intuition to assess a customer's shopping type quickly and accurately

Interpersonal and communication skills that enable customers to feel comfortable with our products, features, plans, and services

Basic computer skills Competitive compensation and benefits package offered