Co Manager Trainee-Howell - Full-time / Part-time

Company Name: SPEEDWAY LLC 
Location Name: 8770 - Speedway
Location Address: 3598 E Grand River, Howell, MI, United States (US), 48843
Driver's License Required: Yes
Employee Group: Regular - Full Time
Employee Subgroup: Salaried Non-Exempt

 

Overview:
Serves as a trainee for a specific duration with the intention to prepare for service as a Co-Manager; learns essentials of the Co-Manager job and demonstrates successful completion prior to being promoted; learns how to serve as the leader and to oversee the retail operation of a specific store with the Store Manager; learns how to help the store operate efficiently and in compliance with applicable Federal, State and local laws and Company policies; available to work a variety of shifts and/or days of the week consistent with the demands of the retail environment, must have a valid Driver’s License from the state where Manager resides; must maintain automotive liability insurance during course of employment and use personal vehicle to conduct area pricing surveys

Responsibilities:

• Provides customer service leadership with the Store Manager, for employees working in that location
• Monitors store activities to ensure that transactions are taking place in the proper manner
• Handles escalated customer concerns and emergencies in absence of the Store Manager. Seeks appropriate resolution for the situation while observing Company guidelines and ensuring customer satisfaction
• Trains, schedules and coaches employees to ensure store is staffed to appropriately handle Customer Service needs
• Ensures customer service is a priority by scheduling staff consistent with customer activity
• Helps ensure that employees follow all Company policies as detailed in the Operations Manual, and in compliance with Federal, State and local laws; ensures the sale of age restricted products are prohibited to individuals under the minimum age requirement
• Works in tandem with the Shift Leaders and Store Manager to ensure Management/leadership is available to customers and employees at all times
• Provides support to store as needed. If not available, ensures that a reliable back up has been provided
• Assists in identifying qualified applicants; ensures applications and staffing forecasts are forwarded to recruiting centers when applicable
• Promotes an environment focused on customer service, satisfaction and store cleanliness
• Helps perform and supervise all minor maintenance tasks; supports procedures for additional repairs, and maintains work orders
• Responds quickly to all emergencies for the safety and security of customers and employees and notifies the appropriate individuals
• Assists in implementing all merchandising and marketing programs; promotes store sales and selling initiatives and encourages the team to reach goals
• Ensures products are in-stock, in date and available for purchase; helps audit inventory and manages on-hand quantities
• Conducts area pricing surveys, reports the results and adjusts sales prices as directed
• Follows and complies with all health and sanitation procedures and adheres to safe work practices to maintain a safe environment
• Ensures that all necessary store reports and paperwork are completed accurately and in a timely fashion
• Completes other duties as assigned by management

Qualifications:

• High School Diploma or equivalent
• Previous supervisory and retail experience preferred
• Completion of required training program
• Basic Computer Skills
• Excellent communication skills and the ability to research and resolve issues
• Good understanding of intra-department functions, store operations and corporate business plans
• Knowledge of retail business management practices and store transactions
• Knowledge of ways to handle customer and employee injuries, incidents and accidents
• Available to relocate if necessary
• Ability to perform repeated bending, standing, and reaching and occasionally lift up to 50 pounds

 

Job Function: Speedway Co-Manager Trainee
Travel Expected: Up to 10%

 

About Speedway:

Speedway LLC, headquartered in Enon, Ohio, is the nation's second largest company-owned and operated convenience store chain with approximately 2,700 stores located in 22 states. Speedway is a wholly owned subsidiary of Marathon Petroleum Corporation (NYSE: MPC). How does Speedway ensure that every one of our stores meets our customers’ fueling and convenience needs? According to Tony Kenney, our President "It wouldn’t be possible without a core dedication to serving people—people who simply want friendly, prompt service, a wide selection of products, and good value for their money."  Please visit for more information about or organization and our vision statement.