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Hours Full-time, Part-time
Location Louisville, KY
Louisville, Kentucky

About this job

Company Name: SPEEDWAY LLC 
Location Name: 9653 - Speedway
Location Address: 1422 Poplar Level Rd, Louisville, KY, United States (US), 40217
Education Level: High School Diploma/ GED Required
Relevant Experience Level: Casual; Entry Level (1-3 Years) 
Drivers License Required: No
Shift: Third Shift
Days Needed: None
Employee Group: Regular - Part Time
Employee Subgroup: Hourly Non-Exempt
Flat Rate ($):

 

Overview:
Provides outstanding service to all customers with a key focus on the foodservice area; ensures that all food items meet the required stock levels and presentation standards; and that all cleanliness and food safety standards are met or exceeded. Greets customers in a friendly manner and suggestively sells and samples items to help increase sales.

Responsibilities:
  • Ensures proper preparation, presentation and maintenance of stock levels for all foodservice products available to the customer
  • Provides personalized customer service by greeting each customer, assisting with purchases, suggestively selling and making sure all food products are available and ready for consumption
  • Takes an active role in promoting new foodservice programs introduced by the Company
  • Assists in code dating food items to ensure quality and safety. Follows all food sanitation guidelines
  • Helps ensure proper storage, dating and rotation of all food products and supplies
  • Actively promotes foodservice items through regular sampling initiatives, engages in suggestive selling and communication of promotional items and specials
  • Cleans and maintains the foodservice area including, but not limited to, cleaning counters, equipment, floors and cabinets. Performs light maintenance duties as assigned
  • Helps ensure all equipment is operating correctly. Communicates to management when maintenance is needed
  • Monitors customer lines at the Point of Sale (POS) and opens additional registers as needed, in order to expedite the sale process
  • Learns and follows all applicable procedures outlined in the Company Food Service User’s Guide
  • Listens and responds to customer requests and forwards necessary information to management
  • Maintains knowledge of current sales/goals for each food category, Food Quality compliance inspections and the Exceptional Customer Experience (ECE) Worksheet
  • Attends company required training programs; assists in training fellow store associates on existing and new training programs as needed
  • Provides suggestions for and actively participates in improving sales, margins and execution of all Foodservice programs
  • Provides service to the Café foodservice area and ensures that all food items meet the required food quality
  • Ensures customers are treated as Café guests and that orders are completed in a timely and friendly manner
  • Demonstrates kiosk use, monitors customer lines at the kiosk and assists customers when ordering to expedite the sale process
  • Completes all Made Fresh Now training documents and follows all applicable procedures
  • Completes the Café Exceptional Customer Experience Worksheet
  • Assists in training fellow Café associates on existing and new training programs as needed
  • Completes other duties as assigned by Management
Qualifications:
  • High School Diploma or equivalent
  • Foodservice/Customer Service experience preferred
  • Basic computer skills
  • Good verbal and written communication skills
  • Understanding of store functions and operations
  • Ability to perform repeated bending, standing, and reaching
  • Ability to occasionally lift up to 40 pounds

 

Job Function: Speedway Customer Service Representative and Food Service Specialist; Speedway Store Operations
Travel Expected: None

 

About Speedway:

Speedway LLC, headquartered in Enon, Ohio, is the nation's second largest company-owned and operated convenience store chain with approximately 2,700 stores located in 22 states. Speedway is a wholly owned subsidiary of Marathon Petroleum Corporation (NYSE: MPC). How does Speedway ensure that every one of our stores meets our customers’ fueling and convenience needs? According to Tony Kenney, our President "It wouldn’t be possible without a core dedication to serving people—people who simply want friendly, prompt service, a wide selection of products, and good value for their money."  Please visit for more information about or organization and our vision statement.