Licensing and Commissions Representative - Flex Schedule - Green Bay, WI - Full-time / Part-time

The License and Commissions Representatives provide sales support and
administrative services to non-employee sales producers such as broker agents,
field marketing organizations, and independent contract agents. Ensures proper
completion of contracts, marketing agreements, and documentation of sales
targets. May administer programs and monitoring to ensure compliance with
external agent credentialing and training requirements. Acts as internal
liaison and customer service resource for external producers relative to
enrollment and policy questions, systems issues, and coordination of materials
fulfillment. As one aspect of broader support role, may manage administrative
aspects of commission payments such as routine tracking, reporting, and
troubleshooting issues relative to missing or disputed payments.



Primary Responsibilities:

• Data entry, tracking, and updating of producer
  credentials
• Maintaining commission records and making commission
  adjustments as necessary
• Ensuring processing adheres to company laws and state
  guidelines
• Corresponding with producers on various issues
• Working with Sales and Marketing on producer requests
• Meeting quality and production standards of the
  position
• Special projects and other duties upon request 

This
is an office environment, computer-based job role focused on timely completion
of the duties listed above. Minimal phone duties, primarily it will be
information analysis and processing of requests.



***This position has a variable work schedule: 20 – 30 hours/week but may flex
up to full time during busier months as business needs dictate.

Requirements:

• High School Diploma or GED

• 1+ years of experience working in an office or
  customer service setting using a computer as the primary instrument to
  perform the job duties

• Familiarity with computer and Windows PC applications,
  which includes the ability to learn new and complex computer system
  applications

• Available to work variable schedules as business needs
  dictate, from part-time to full time  or seasonal unpaid leave
  

Assets:  

• Health Insurance industry experience

• Working knowledge of VUE Software application

• Data entry experience