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Call Center Rep
•30 days ago
| Hours | Full-time |
|---|---|
| Location | NEW YORK NY New York, New York |
About this job
General Responsibilities:
Answer customer calls and provide a positive customer experience in a prompt and professional manner. Calls include selling Mediacom services, resolving billing concerns, troubleshooting service issues and scheduling service and installation appointments.
Preferred Skills/Experience:
*High School Diploma or equivalent, some college preferred.
*1 + years related experience preferred.
*Effective communication skills.
*Customer service and/or sales experience preferred.
*Data entry and computer experience required.
*Ability to work evenings, weekends and holidays.
*Ability to work overtime when needed.
*Ability to sit for extended periods of time.
Complete benefits package included:
* Health, Vision, Dental and Life Insurance
* Free Cable and Employee Discount on all other Mediacom products
* Paid Vacation/Flex/Holiday
* Company Matched 401K plan and tuition reimbursement
Answer customer calls and provide a positive customer experience in a prompt and professional manner. Calls include selling Mediacom services, resolving billing concerns, troubleshooting service issues and scheduling service and installation appointments.
Preferred Skills/Experience:
*High School Diploma or equivalent, some college preferred.
*1 + years related experience preferred.
*Effective communication skills.
*Customer service and/or sales experience preferred.
*Data entry and computer experience required.
*Ability to work evenings, weekends and holidays.
*Ability to work overtime when needed.
*Ability to sit for extended periods of time.
Complete benefits package included:
* Health, Vision, Dental and Life Insurance
* Free Cable and Employee Discount on all other Mediacom products
* Paid Vacation/Flex/Holiday
* Company Matched 401K plan and tuition reimbursement
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