Ben & Jerry's Team Member - Full-time / Part-time

Job Description

We are seeking a self-driven, outgoing and detailed team member to join our company on International Drive.

Some responsibilities of this position include:

Assist in the daily operations of the scoop shop. Work as a member of the scoop line team performing a variety of duties including scooping ice cream, handling cash, baking, cleaning and maintaining excellent customer service. Up-selling products to meet store goals and ensure customer satisfaction.

Must be able to work weekends, have reliable transportation, and a love for making people smile.

PRIMARY ACCOUNTABILITIES:

• Ensure that all of our products are served to the customers, as outlined in the Scooper’s Training Handbook.
• Learn all operating systems, products, flavors, and standards outlined in the Scooper’s Training Handbook, with an added emphasis on ergonomics and safety for scooping and other work functions.
• Provide assistance in the daily operations for their shift including store & staff appearance, customer service, cleanliness, compliance with all safety and operating standards, merchandising and production and inventory of waffle cones, cakes, novelties, and baked goods
• Ensure customer satisfaction with friendly, timely service and proper product handling.
• Ensure that all opening and closing procedures are followed and executed in a timely manner.
• Ensure proper product portioning through daily scoop practice, tracking all lost product, and recording all product used on the daily ice cream inventory form.
• Follow all cash register and cash handling systems established by the Manager to ensure the accuracy of all register and cash transactions.
• Support the implementation of the store-marketing plan with an emphasis on marketing the store in the local community through innovative donations, catering, and special event programs.

Job Types: Full-time, Part-time

Salary: $10.00 plus tips