Senior Marketing Manager

What will I be doing?

Senior

Marketing Manager:

Position

Statement:

Manage and coordinate all Marketing activities for

generating qualified prospects to HGVC’s Sales Galleries in Myrtle Beach. To meet plan objectives and obtain maximum

production and efficiencies.

Position

Summary:

Shapes Strategy:

Develop

and implement tactical marketing plans to exceed plan; tour flow; cost/sales

efficiency and net volume targets for local Marketing. Recruit,

hire and train Team Members for Marketing programs. Manage

and refine the relationship with Resort Operations, Sales and Direct Marketing. Manage

and coordinate all tour flow for respective Sales Centers. Develop,

refine and implement processes for Marketing programs. Develop

and implement Marketing Reward and Recognition programs and Team Member action

plans to increase TM satisfaction, retention and engagement. Champion

Hilton quality customer care culture throughout all Marketing channels. Maintain

performance management standards, compensation plans and reporting Marketing

programs. Develop

and manage relationships with local vendors, attractions, restaurants and hotel

partners to support regional needs. Secure

future business through face to face bounce back / event marketing initiatives.

Drives Execution:

Coordinate

tour schedule and availability locally with Administrative teams and Direct

Marketing Partner

with Direct Marketing to ensure customer satisfaction of all Direct Marketing

booked tour Handle

all Marketing related guest issues Handle

all NQ’s for Marketing tours Handle

owner issues in the lobby or Sales centers Responsible

for Marketing presence at Sales Centers, within the property and/or special

events

Build and Lead Talent:

Responsible

for ongoing training to increase production Work

with HR to have all new Team Members attend New Hire Orientation and other

training programs as needed. Proactively

seek and schedule ongoing workshops and training sessions to support maximum

production, team building and corporate culture. Coach

the Marketing team in Guest Service and Booking on an on-going basis.

Drive for Results:

Monitor

the Marketing Coordinator’s sales pitches and customer interaction on a

consistent basis Facilitate

all marketing initiatives on the floor Responsible

for saving no-shows and cancelled tours Responsible

for ensuring bounce-back packages are being offered to guests who can’t tour at

all desks Pro-actively

engage all guest touch points in the lobby Responsible

for monthly reviews and maintaining monthly goals

Overall:

Must

be available to work Saturdays, Sundays, evenings, holidays and any other days/

hours as required per business needs. Carries

out all reasonable requests by management of which the team member is capable

of performing.

What are we looking for?

Required

Qualifications:

High School / GED Minimum 3 years’

experience as a Manager of Marketing in a Vacation Ownership environment. At least 3 years of

local Marketing experience in areas such as In House Marketing, IPC and/or OPC. Knowledge of on-site

and area specific prospect generation programs. Demonstrated success

in managing relationships with branded hotel general management. Must possess superior

organizational and presentation skills. Excellent communication, training and

team building background required. Must be able to work flexible work

schedules as needed to complete projects. Some business travel, errands to

vendors/suppliers as needed. Requires lifting of up to 50 pounds of

office supplies, materials, and/or equipment. Frequent standing and walking to oversee

and assist with operational support. Must be able to handle multiple

priorities and duties. Requires alertness and attention to

detail in projects.

Preferred Qualifications:

BA/BS Degree 5 years’ experience as

a Manager of Marketing in a Vacation Ownership environment. Branded Timeshare

Experience a plus

Since being founded in 1919, Hilton Worldwide has been a leader in the hospitality industry. Today, Hilton Worldwide remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

H Hospitality - We're passionate about delivering exceptional guest experiences.

I Integrity - We do the right thing, all the time.

L Leadership - We're leaders in our industry and in our communities.

T Teamwork - We're team players in everything we do.

O Ownership - We're the owners of our actions and decisions.

N Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes in our Team Members:

Living the Values

Quality

Productivity

Dependability

Customer Focus

Teamwork

Adaptability

What benefits will I receive?

Your benefits will include a competitive starting salary and, depending upon eligibility, a vacation or Paid Time Off (PTO) benefit. You will instantly have access to our unique benefits such as the Team Member and Family Travel Program, which provides reduced hotel room rates at many of our hotels for you and your family, plus discounts on products and services offered by Hilton Worldwide and its partners. After 90 days you may enroll in Hilton WorldwideÆs Health & Welfare benefit plans, depending on eligibility. Hilton Worldwide also offers eligible team members a 401K Savings Plan, as well as Employee Assistance and Educational Assistance Programs. We look forward to reviewing with you the specific benefits you would receive as a Hilton Worldwide Team Member. The above information is provided as a highlight of the major benefits offered to most full-time team members in the United States. All benefits listed may not be offered at all locations. This is not a summary plan description or official plan document.

What will it be like to work for this Hilton Worldwide Brand?

Hilton Grand Vacations is the preeminent vacation ownership and Club Membership brand of the Hilton Worldwide portfolio. Ownership of a deeded real estate interest provides Members with a lifetime of unsurpassed vacation advantages via the most innovative, flexible, global Club program in the industry. Club Members choose when and where to vacation, enjoying the comfort and convenience of residential-style resort accommodations in select, renowned destinations. Each Club property provides a distinctive setting, while signature elements remain consistent, such as high-quality guest service, spacious residences and extensive on-property amenities. From exciting Orlando and dynamic Las Vegas, to the laid-back lifestyles of Hawaii and California, or the cosmopolitan glamour of New York City and South Beach, we take pride in offering our guests a superior vacation ownership program in the worldÆs most celebrated locations. For those aspiring to the good life, Hilton Grand Vacations offers a passport to endless vacation memories.

Hilton Grand Vacations is one of Hilton WorldwideÆs ten market-leading brands. For more information visit www.hiltonworldwide.com.

If you understand the importance of providing others with a superior vacation experience, you may be just the person we are looking for to work as a Team Member with Hilton Grand Vacations.

EOE/AA