The job below is no longer available.
Valet Clerk - Full-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Wailea, Hawaii |
About this job
A Valet Parking Cashier with Waldorf Astoria Hotels and Resorts is responsible for answering the telephone at the Guest Services Valet Desk. Oversees valet attendant rotations, logs keys, files keys and handles guest transportation requests.
What will it be like to work for this Hilton Worldwide Brand?
What began with the world's most iconic hotel is now the world's most iconic portfolio of hotels. In exceptional destinations around the globe, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations, as well as the rich legacy of Waldorf Astoria. Simply stated, Waldorf Astoria embodies timeless elegance.
We are bringing that legacy to life every day, with fresh, modern expressions of the essence of Waldorf Astoria. We are providing guests the exceptional environments and the personalized attention that are the source of those unforgettable moments that create a singular experience.
Waldorf Astoria Hotels & Resorts is one of Hilton Worldwide's ten market-leading brands. For more information visit www.hiltonworldwide.com.
If you understand the value of providing guests with an exceptional environment and personalized attention, you may be just the person we are looking for to work as a Team Member with Waldorf Astoria Hotels & Resorts.
What will I be doing?
A Valet Parking Cashier with Waldorf Astoria Hotels and Resorts is responsible for answering the telephone at the Guest Services Valet Desk. Oversees valet attendant rotations, logs keys, files keys and handles guest transportation requests. Specifically, you would be responsible for performing the following tasks to the highest standards:
Receives calls from guests, vendors, and team members requiring assistance and dispatches guest service valet team members to handle requests.
Maintains logs, stores and maintains vehicle keys.
Assists guests that arrive at the desk to request assistance or ask a question. Makes service request calls to a variety of hotel departments.
Maintains Valet Attendant rotation system and monitors posting positions and rotation.
Processes payment / posting for valet parking associated fees.
Complies with accounting guidelines regarding receipt of payments, check total verification, tip disbursement, cash drawer and house bank management. Maintains house bank in accordance with policy. Complies with accounting guidelines regarding receipt and distribution of tips on behalf of tipped valet team members.
Uses hotel network efficiently as an information resource to keep current on hotel events, hours of operation, guest information and communications through email.
Provides Valet service assistance during busy periods.
What are we looking for?
EDUCATION
High School graduate or equivalent preferred.
EXPERIENCE
Prior hospitality and guest service experience preferred. Experience with handling multi-line telephones.
LICENSES OR CERTIFICATES
Must have a valid driver’s license and a clean driver’s abstract.
OTHER
Credit report
Applicants with additional language skills preferred. Must be able to operate a standard/manual transmission vehicle.
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
Ability to listen effectively, speak, read and write English clearly to ascertain and document important information.
Ability to stand, walk and/or sit and continuously perform essential job functions for the duration of the work shift.
Ability to prioritize multiple tasks and assignments.
Ability to grasp, lift and/or carry or otherwise move goods. Sufficient manual dexterity in hands.
Sponsorship and relocation assistance are not available for this position. Only local candidates will be considered.
Since being founded in 1919, Hilton Worldwide has been a leader in the hospitality industry. Today, Hilton Worldwide remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
H Hospitality - We're passionate about delivering exceptional guest experiences.
I Integrity - We do the right thing, all the time.
L Leadership - We're leaders in our industry and in our communities.
T Teamwork - We're team players in everything we do.
O Ownership - We're the owners of our actions and decisions.
N Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes in our Team Members:
Living the Values
Quality
Productivity
Dependability
Customer Focus
Teamwork
Adaptability
What benefits will I receive?
Your benefits will include a competitive starting salary and, depending upon eligibility, a vacation or Paid Time Off (PTO) benefit. You will instantly have access to our unique benefits such as the Team Member and Family Travel Program, which provides reduced hotel room rates at many of our hotels for you and your family, plus discounts on products and services offered by Hilton Worldwide and its partners. After 90 days you may enroll in Hilton Worldwide's Health & Welfare benefit plans, depending on eligibility. Hilton Worldwide also offers eligible team members a 401K Savings Plan, as well as Employee Assistance and Educational Assistance Programs. We look forward to reviewing with you the specific benefits you would receive as a Hilton Worldwide Team Member.
The above information is provided as a highlight of the major benefits offered to most full-time team members in the United States. All benefits listed may not be offered at all locations. This is not a summary plan description or official plan document.
EOE/AA
What will it be like to work for this Hilton Worldwide Brand?
What began with the world's most iconic hotel is now the world's most iconic portfolio of hotels. In exceptional destinations around the globe, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations, as well as the rich legacy of Waldorf Astoria. Simply stated, Waldorf Astoria embodies timeless elegance.
We are bringing that legacy to life every day, with fresh, modern expressions of the essence of Waldorf Astoria. We are providing guests the exceptional environments and the personalized attention that are the source of those unforgettable moments that create a singular experience.
Waldorf Astoria Hotels & Resorts is one of Hilton Worldwide's ten market-leading brands. For more information visit www.hiltonworldwide.com.
If you understand the value of providing guests with an exceptional environment and personalized attention, you may be just the person we are looking for to work as a Team Member with Waldorf Astoria Hotels & Resorts.
What will I be doing?
A Valet Parking Cashier with Waldorf Astoria Hotels and Resorts is responsible for answering the telephone at the Guest Services Valet Desk. Oversees valet attendant rotations, logs keys, files keys and handles guest transportation requests. Specifically, you would be responsible for performing the following tasks to the highest standards:
Receives calls from guests, vendors, and team members requiring assistance and dispatches guest service valet team members to handle requests.
Maintains logs, stores and maintains vehicle keys.
Assists guests that arrive at the desk to request assistance or ask a question. Makes service request calls to a variety of hotel departments.
Maintains Valet Attendant rotation system and monitors posting positions and rotation.
Processes payment / posting for valet parking associated fees.
Complies with accounting guidelines regarding receipt of payments, check total verification, tip disbursement, cash drawer and house bank management. Maintains house bank in accordance with policy. Complies with accounting guidelines regarding receipt and distribution of tips on behalf of tipped valet team members.
Uses hotel network efficiently as an information resource to keep current on hotel events, hours of operation, guest information and communications through email.
Provides Valet service assistance during busy periods.
What are we looking for?
EDUCATION
High School graduate or equivalent preferred.
EXPERIENCE
Prior hospitality and guest service experience preferred. Experience with handling multi-line telephones.
LICENSES OR CERTIFICATES
Must have a valid driver’s license and a clean driver’s abstract.
OTHER
Credit report
Applicants with additional language skills preferred. Must be able to operate a standard/manual transmission vehicle.
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
Ability to listen effectively, speak, read and write English clearly to ascertain and document important information.
Ability to stand, walk and/or sit and continuously perform essential job functions for the duration of the work shift.
Ability to prioritize multiple tasks and assignments.
Ability to grasp, lift and/or carry or otherwise move goods. Sufficient manual dexterity in hands.
Sponsorship and relocation assistance are not available for this position. Only local candidates will be considered.
Since being founded in 1919, Hilton Worldwide has been a leader in the hospitality industry. Today, Hilton Worldwide remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
H Hospitality - We're passionate about delivering exceptional guest experiences.
I Integrity - We do the right thing, all the time.
L Leadership - We're leaders in our industry and in our communities.
T Teamwork - We're team players in everything we do.
O Ownership - We're the owners of our actions and decisions.
N Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes in our Team Members:
Living the Values
Quality
Productivity
Dependability
Customer Focus
Teamwork
Adaptability
What benefits will I receive?
Your benefits will include a competitive starting salary and, depending upon eligibility, a vacation or Paid Time Off (PTO) benefit. You will instantly have access to our unique benefits such as the Team Member and Family Travel Program, which provides reduced hotel room rates at many of our hotels for you and your family, plus discounts on products and services offered by Hilton Worldwide and its partners. After 90 days you may enroll in Hilton Worldwide's Health & Welfare benefit plans, depending on eligibility. Hilton Worldwide also offers eligible team members a 401K Savings Plan, as well as Employee Assistance and Educational Assistance Programs. We look forward to reviewing with you the specific benefits you would receive as a Hilton Worldwide Team Member.
The above information is provided as a highlight of the major benefits offered to most full-time team members in the United States. All benefits listed may not be offered at all locations. This is not a summary plan description or official plan document.
EOE/AA
Your Privacy Choices