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Lead - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Lockhart, Texas |
About this job
SUMMARY of the Position:
The Lead position is responsible for providing a well stocked and maintained department while providing superior customer service. This position is responsible for supervisory responsibilities such as scheduling, training and Partner development.
RESPONSIBILITIES of the position:
- May serve as backup to department manager and typically works opposite shift to manager
- May help prepare work schedules for department
- Provides work direction and training to other departmental personnel
- Directly supervises 2 to 3 employees in the department
- Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws
- Responsibilities include training employees; directing work; addressing complaints and resolving problems
- Compliance with departmental SOPS and store operating procedures
- Assist with inventory control; loads, unloads, and moves product
- Merchandises products effectively
- Provide excellent customer service
- Answers customer questions regarding products and assists them with selections
- Uses suggestive selling techniques to meet customer needs and build department sales
- Clean and sanitize sales floor, display cases, prep areas and equipment
- Performs duties of Representative and Specialist frequently
ADDITIONAL DEPARTMENT SPECIFIC RESONSIBILITIES of the position:
BAKERY:
- Assist in technical areas as needed (e.g. baking, frying, and decorating)
- Takes cake orders from customers by telephone or in person
- Writes on cakes with icing on request
- Slices, packages, labels, and rotates bakery products
- Makes announcements to inform customers of freshly baked products
COSMETICS:
- Knowledge of beauty and cosmetic aids
DELI:
- Handle guest transactions & takes orders
- Slices, packages, and labels product
-Weighs, prices, and packages selections
DRUGSTORE/GENERAL MERCHANDISE:
- Builds, stocks, maintain, and take down store displays
- Prepares tags and signs as needed
- Checks shipments for out-of-date and damaged products
ENTERTAINMENT:
- Knowledge in the audio/video field
- Knowledge of specialty products, Movies, Music, Electronics and Video games
FLORAL:
- Designs floral arrangements
- Designs and executes merchandising programs
- Tracks seasonal record when appropriate
- Provides a variety of fresh, quality products
FOOD SERVICE:
- Takes orders from customers by telephone or in person
- Slices, packages, labels, and rotates products
- Properly handles and maintains the operation of all equipment
- Makes regular announcements to inform customers of products
GROCERY:
- Stocks and rotates items on store shelves as needed (including bread, dairy, and dry goods)
- Organizes, cleans, and prepares back area for the night crew and incoming trucks
- Checks shipments for out-of-date and damaged products
- Builds, stocks, maintain, and take down store displays
- Prepares tags and signs as needed
MARKET:
-Cuts, trims, and prepares meat for service meat counter and self-service counter
-Ensures proper product rotation & storage
-Maintains coolers and freezers
-Weighs, prices, and packages selections
-Operates power meat prep and process equipment
PREPARED FOODS:
- Serves and packages products at customer's request
- Educates customers in preparation and reheating instructions of prepared foods
- Prepackages condiments (sauces, dressings) for prepared food items
- Cuts, slices, dices, chops, food in preparation for chef
PRODUCE:
- Stocks and rotates product to ensure freshness
- Assist floral department when needed
- Communicate product knowledge to customers by explaining and sampling
- Cut, wrap, and price produce to be placed on sales floor
- Maintain signing program
SEAFOOD:
- Knowledge of various fish and shellfish
- Prepares, packages, and merchandises fresh product
- Weighs, prices, and packages selections
- Maintains coolers and freezers
SERVICE/CENTRAL CHECKOUT:
-
Direct the traffic flow of customers through check-out lanes
- Manage efficient break and lunch schedules for service Partners
- Approves and reviews financial transactions (override capabilities)
TEXAS BACKYARD:
- Knowledge of Agriculture
- Certified or working on certification as a Master Gardner
EDUCATION and EXPERIENCE preferred:
- Must be 18 years of age
- Company orientation
- Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
- Ability to write routine reports and correspondence
- Ability to speak effectively before groups of customers or employees of organization
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
- Ability to deal with problems involving several concrete variables in standardized situations
PHYSICAL and other requirements:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Exposed to moving mechanical parts; high, precarious places; fumes or airborne particles; and toxic or caustic chemicals.
- The noise level in the work environment is usually moderate
- Fast paced working environment
- The noise level in the work environment is usually moderate
- Lift moderately heavy loads up to 75 lbs
- Ability to bend, reach, kneel, squat
- Able to stand for long periods of time
- Able to push/pull heavy loads.
The Lead position is responsible for providing a well stocked and maintained department while providing superior customer service. This position is responsible for supervisory responsibilities such as scheduling, training and Partner development.
RESPONSIBILITIES of the position:
- May serve as backup to department manager and typically works opposite shift to manager
- May help prepare work schedules for department
- Provides work direction and training to other departmental personnel
- Directly supervises 2 to 3 employees in the department
- Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws
- Responsibilities include training employees; directing work; addressing complaints and resolving problems
- Compliance with departmental SOPS and store operating procedures
- Assist with inventory control; loads, unloads, and moves product
- Merchandises products effectively
- Provide excellent customer service
- Answers customer questions regarding products and assists them with selections
- Uses suggestive selling techniques to meet customer needs and build department sales
- Clean and sanitize sales floor, display cases, prep areas and equipment
- Performs duties of Representative and Specialist frequently
ADDITIONAL DEPARTMENT SPECIFIC RESONSIBILITIES of the position:
BAKERY:
- Assist in technical areas as needed (e.g. baking, frying, and decorating)
- Takes cake orders from customers by telephone or in person
- Writes on cakes with icing on request
- Slices, packages, labels, and rotates bakery products
- Makes announcements to inform customers of freshly baked products
COSMETICS:
- Knowledge of beauty and cosmetic aids
DELI:
- Handle guest transactions & takes orders
- Slices, packages, and labels product
-Weighs, prices, and packages selections
DRUGSTORE/GENERAL MERCHANDISE:
- Builds, stocks, maintain, and take down store displays
- Prepares tags and signs as needed
- Checks shipments for out-of-date and damaged products
ENTERTAINMENT:
- Knowledge in the audio/video field
- Knowledge of specialty products, Movies, Music, Electronics and Video games
FLORAL:
- Designs floral arrangements
- Designs and executes merchandising programs
- Tracks seasonal record when appropriate
- Provides a variety of fresh, quality products
FOOD SERVICE:
- Takes orders from customers by telephone or in person
- Slices, packages, labels, and rotates products
- Properly handles and maintains the operation of all equipment
- Makes regular announcements to inform customers of products
GROCERY:
- Stocks and rotates items on store shelves as needed (including bread, dairy, and dry goods)
- Organizes, cleans, and prepares back area for the night crew and incoming trucks
- Checks shipments for out-of-date and damaged products
- Builds, stocks, maintain, and take down store displays
- Prepares tags and signs as needed
MARKET:
-Cuts, trims, and prepares meat for service meat counter and self-service counter
-Ensures proper product rotation & storage
-Maintains coolers and freezers
-Weighs, prices, and packages selections
-Operates power meat prep and process equipment
PREPARED FOODS:
- Serves and packages products at customer's request
- Educates customers in preparation and reheating instructions of prepared foods
- Prepackages condiments (sauces, dressings) for prepared food items
- Cuts, slices, dices, chops, food in preparation for chef
PRODUCE:
- Stocks and rotates product to ensure freshness
- Assist floral department when needed
- Communicate product knowledge to customers by explaining and sampling
- Cut, wrap, and price produce to be placed on sales floor
- Maintain signing program
SEAFOOD:
- Knowledge of various fish and shellfish
- Prepares, packages, and merchandises fresh product
- Weighs, prices, and packages selections
- Maintains coolers and freezers
SERVICE/CENTRAL CHECKOUT:
-
Direct the traffic flow of customers through check-out lanes
- Manage efficient break and lunch schedules for service Partners
- Approves and reviews financial transactions (override capabilities)
TEXAS BACKYARD:
- Knowledge of Agriculture
- Certified or working on certification as a Master Gardner
EDUCATION and EXPERIENCE preferred:
- Must be 18 years of age
- Company orientation
- Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
- Ability to write routine reports and correspondence
- Ability to speak effectively before groups of customers or employees of organization
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
- Ability to deal with problems involving several concrete variables in standardized situations
PHYSICAL and other requirements:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Exposed to moving mechanical parts; high, precarious places; fumes or airborne particles; and toxic or caustic chemicals.
- The noise level in the work environment is usually moderate
- Fast paced working environment
- The noise level in the work environment is usually moderate
- Lift moderately heavy loads up to 75 lbs
- Ability to bend, reach, kneel, squat
- Able to stand for long periods of time
- Able to push/pull heavy loads.