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Hours Full-time, Part-time
Location Rochester, NY
Rochester, New York

About this job

Join our family of talented Representatives who "Just Sound Better!" Earn top dollar for your performance and have fun working with an entertainment industry leader

Job Responsibilities

  • Contact established customers to upgrade or enhance their accounts by phone
  • Ensuring a positive customer experience by educating customers on the features and benefits of additional services.
  • Recommend upgrades, services and accessories according to customer's needs
  • Responsible for improving customer retention through programs and service provided to the customer
  • Continually maintain working knowledge of our clients' products, services and promotions
  • Keep records of customer interactions and transactions, recording details of inquires, complaints, and comments as well as actions taken

We offer

  • Guaranteed salary plus performance based incentives
  • Weekly Incentives
  • Weekly Pay & Paid on-the-job Training
  • Direct Deposit
  • Supportive & Motivating Staff to help you succeed
  • Professional & Upbeat Office Setting
  • Opportunities for advancement
  • Health Care Coverage after three months

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