The job below is no longer available.

You might also like

in Norfolk, VA

Use left and right arrow keys to navigate
Hours Full-time, Part-time
Location Norfolk, VA
Norfolk, Virginia

About this job

We have a full-time/part-time opening for a Call Center Representative.

Must be able to work various shifts per week.

Requirements

Are you a top performer and an experienced customer service representative looking for a NEW OPPORTUNITY to provide world-class customer service to well-known Companies across the globe? If so this is the perfect opportunity for you. Job duties include, but are not limited to: *Producing C-Level Executive calls to a global audience, answering help queues, and booking concierge level conference calls. *Manages call flow, ensuring correct call placement, initiating noise cancellation and basic troubleshooting. *Maintains superior level of customer service skills. *Administrative responsibilities include generating service tickets, and filtering escalations to the appropriate Team Manager. Requirements -Must be a team player but also able to work independently -Must have excellent communication skills and able to articulate themselves in a professional manner -Proficiency with Microsoft application and data entry -High school Diploma, or equivalent required, college degree preferred -Must pass a Background check We also have multiple shifts available to fit your schedule! 1)Monday-Friday 11am-8pm or 10am to 7pm 2)Tuesday-Friday 10am to 6pm AND Sat 8am to 8pm 3)Monday-Friday 12am to 9am 4)Fri/Sat 8pm to 8am, Sat/Sun 8pm to 8am, Sun/Mon 8pm to 5am, Mon/Tues 8pm to 5am We are also looking for various languages Spanish, Mandarin, Japanese, and French etc. All Candidates will have to attend a 4 week training that will be a Monday-Friday 8am-5pm schedule before starting their designated shift. If interested, please apply with a resume that underlines your qualifications and experience