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NICU Telephonic Utilization and Case Management, RN
| Hours | Full-time, Part-time |
|---|---|
| Location | Lisle, IL Lisle, Illinois |
About this job
For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us and help people live healthier lives while doing your life's best work.SM
NICU Case Manager, RN
In the Neonatal Resource Services program, this position provides telephonic support to families receiving services through the Neonatal Intensive Care Unit (NICU) with Monday through Friday work schedule.
Responsibilities include:
- Educating and supporting the family unit through telephonic assessment and expert clinical interventions
- Evaluating delays in care, facilitating discharge planning, and arranging for alternative care services to facilitate timely and appropriate discharge
- Effectively using established operating systems to document activities and ensure consistent program clinical practices
- Collaborating with hospital staff and other clinical programs to enhance the quality and efficiency in healthcare delivery
- Making outbound calls to assess members' current health status
- Identifying gaps or barriers in treatment plans
- Providing patient education to assist with self management
- Interacting with Medical Directors on challenging cases
- Coordinating care for members
- Making referrals to outside sources
- Coordinating services as needed (home health, DME, etc.)
- Educating members on disease processes
- Encouraging members to make healthy lifestyle changes
- Documenting and tracking findings
Requirements
Requirements:
- Current, unrestricted RN license in your State of residence.
3+ years of high risk level II or level III NICU care experience.
Superior communication skills.
Proficiency utilizing Microsoft Word, with the ability to navigate a Windows environment.
Additional Assets Preferred:
- Bachelor's Degree
- A background in managed care
- Case Management experience is strongly preferred
- Certified Case Manager (CCM)
- Experience/exposure with discharge planning
- Experience in utilization review, concurrent review and/or risk management
- Strong organizational skills and multitasking abilities will be keys to success
Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.SM
Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
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