Customer Service Rep

Part time CSR position, 20 hours per week.



The Customer Service Representative is responsible for customer service activities such as responding to inquiries, processing orders, and handling customer/Operation Managers/vendors requests and questions in a prompt, courteous and effective manner.





Primary Duties:



Interacts with customers/Operation Managers/vendors by phone, email and receiveswarehouse supplies orders.



Process requisitions for Accounts Payable



Update customer files with issued invoices



Issue invoices to customers-Preparing actual invoice using shipping and receiving reports and miscellaneous info obtained from facilities



Assures proper invoicing of accounts by verifying computer generated invoices



Maintains a good working relationship with customers/Operation Managers/vendors by responding to all inquiries concerning invoices, orders, payments etc., in a courteous and efficient manner



Reports customers/Operation Managers/vendors feedback to management, including any signs of customer dissatisfaction



Acts as liaison between the warehouse and vendors regarding payment status



Performs paperwork associated with orders including the maintenance of customer files



Performs clerical work as required including answering phone calls, operating various office machines and computers



Most tasks will be learned through on-the-job training



Other duties as required and assigned



Is willing to help out in areas where qualified and requested



Most duties would be working with Microsoft Excel



Sort and file paperwork.







Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, citizenship status, disability or veteran status.

Education and Experience: High school diploma or GED (General Education Diploma) equivalency Minimum 6 months related experience and/or training Warehouse management systems preferred PC literate with experience with Microsoft Outlook, Word and Excel