Banquet Server

We have a part-time opening for a Banquet Server.

Must be able to work various shifts per week.

• Be authorized to work in the United States.

To provide extraordinary, personalized guest experiences that build genuine relationships through loyalty to our guests, each other and our community. All actions are based on the principles of trust, integrity, mutual respect and teamwork.

Principal Accountabilities

• Perform Wow Experiences.
• Surpass Every Guest Expectations, by seeking out and interacting with guests.
• Be Personally Responsible for the Highest Standards, by encouraging team members to hold me accountable.
• Encourage Team Members, by supporting fellow team members in the roles and giving positive reinforcement.
• Find a Better Way Everyday, by continuously improving the methods to provide a unique high level guest experience.
• Strive to Better Myself; Take Time to Improve, by pushing myself to improve personally and professionally.
• Ensure Safety and Security, of guests and team members by maintaining safe and secure condition and practices.
• Be Proud to Be a Team Member, by dressing for success and possessing an air of confidence and pride.
• Treat It Like I Own It, by taking personal responsibility for an incredibly clean and attractive property.
• Uphold Our Reputation as a Great Hotel, by achieving and maintaining world class service.

Essential Job Results

May include, but not limited to:

• Provide 100% guest satisfaction
• Create unique and memorable experiences
• Respect and supporting fellow team members
• Maintain a safe and clean work environment
• Interact with guests in a friendly, engaging, and knowledgeable manner.
• Take direction well from several different sources
• Work well both independently and as a team
• Work quickly and efficiently in a fast paced, high energy environment
• Work well with team members to reach common goals
• Productive and proactive in providing personalized guest experiences
• Work weekends, early mornings, and late nights
• Prepared to work and on time for every shift.
• Resolve all guests’ requests in a way that exceeds their expectations.
• Complete set-up, serving, and breakdown tasks
• Uphold service standards outlined in training.

PERSONALITY CHARACTERISTICS

• Engaging
• Proactive
• Multi-tasker
• Detailed
• Energetic
• Positive
• Friendly
• Team-oriented
• Strong sense of urgency

Work Environment

• Long periods of standing and high-energy activity
• Be able to reach, lift, push, pull, and climb stairs
• Must be able to lift up to 40lbs on a daily basis, as well as push, pull and carry
• Fast paced, high-energy environment
• Must be able to stay on feet for a t least 6 hours while performing high energy tasks before receiving a break.

The Radisson Plaza Hotel covers a full city block, of which the banquet department runs events throughout, as well as events that take place off-property.

• Able to anticipate and exceed guest needs
• High level of Customer Service
• Strong teamwork
• Positive attitude
• Must be available weekends