Housekeeping Room Attendant - FT / AM Shift - Full-time

Buena Vista Palace Hotel & Spa

Housekeeper is responsible for the general cleaning and upkeep of guestrooms and other assigned areas. Requirements include: the ability to lift, bend, move heavy equipment; remain on one's feet for extended periods of time; and an individual who is team oriented and dedicated to providing excellent service and ensuring that IHR's highest cleanliness standards are met.

Physical requirements:

• Flexible and long hours sometimes required.
• Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.

Mental requirements:

• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must routinely meet deadlines.
• Must be able to multi task.
• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
• Must be able to work with and understand financial information and data, and basic arithmetic functions.
• Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.

Essential:

• Approach all encounters with guests and employees in a friendly, service-oriented manner.
• Maintain regular attendance in compliance with Buena Vista Palace Hotel & Spa standards as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag when working.
• Comply at all times with Buena Vista Palace Hotel & Spa standards and regulations to encourage safe and efficient hotel operations.
• Maintain a warm and friendly demeanor at all times.
• Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
• Thoroughly clean guestrooms according to standards.
• Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
• Remove all trash and dirty linen from guestrooms and hallways.
• Keep all hallways, public areas and closets clean, neat and vacuumed (if applicable).
• Restock housekeeping cleaning cart for next day's use.
• Replenish chemical bottles.
• Clean room with the door closed according to standards, unless requested to do otherwise by the guest.
• Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
• Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
• Handle items for “Lost and Found” according to the standards.

Marginal:

• Attend meetings/training as required by management.
• Perform other duties as requested by management.

Employment opportunities at The Buena Vista Palace Hotel & Spa are only handled by Interstate Hotels & Resorts. Please be aware that other individuals representing themselves as employment recruiters for the hotel may be a scam. For a current listing of all open positions at The Buena Vista Palace Hotel & Spa, please visit: http://careers.interstatehotels.com/buena-vista-palace

Welcome to the Buena Vista Palace Hotel & Spa in the Walt Disney World® Resort the perfect combination of modern technology, the utmost in personal comfort, and America's favorite destination. Our guest can choose from a delightful assortment of beautifully appointed guest rooms and suites. They can also enjoy complimentary transportation to all Disney Theme Parks, special privileges at five championship golf courses, and access to the relaxing services of our full-service spa.

Our guest can come celebrate the magic of Disney at our premier Walt Disney World Orlando hotel. The luxurious Buena Vista Palace Hotel & Spa in the Walt Disney World® Resort provides comfort and relaxation in an ideal location. Situated just across the street from thrilling Downtown Disney and close to all the major attractions, this well-situated property makes visiting this sunny locale easy. Our complimentary shuttle takes our guest to visit all four Disney Theme Parks and water parks. Schedule preferred tee times at four championship golf courses. Enjoy priority seating at select Disney restaurants and dinner shows. Select our inviting Walt Disney World lodging for convenient access to exhilarating Disney venues.

This official Walt Disney World® Resort and contemporary haven offers spacious and bright accommodations, a majestic lobby and unsurpassed, kid- and family-friendly hospitality. Our guest can refresh with 3 heated swimming pools with pool concierge, enjoy access and transportation to the Walt Disney World® Theme Parks and golf at Disney® PGA Championship courses, or indulge in the 10,000 square-foot rejuvenating spa. Pleasing every appetite is a breeze with on-site restaurants and lounges.

For more than two decades, our prestigious hotel has led the industry in creativity for unforgettable weddings and special events. Our guest can capture the special moments like Proms and Homecoming Dances in our beautiful ballrooms. They can also celebrate with friends for a Sweet 16 or Quinceañera. Gather with family for a romantic wedding. Host a special bar/bat mitzvah. Enjoy full-service catering options and meticulously planned menus for all occasions, from our professional staff and expert chefs.

Interstate Hotels & Resorts is an EEO/AA/Minorities/Females/Disabled/Veterans employer