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in Las Vegas, NV

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About this job

APAC Customer Services, Inc., an EGS Company, is a global leader of Customer Care business process outsourcing (BPO) services and solutions including sales, customer care, technical support, and back-office services. APAC Customer Services' clients include some of the most recognized brands in the world across all major market verticals. APAC provides end-to-end, multi-channel customer lifecycle support and operates via a world-class technology and operational delivery platform that spans North America, Latin America, Europe, Africa and Asia. As a result, employees enjoy the opportunity to grow, develop and build long-term careers in exciting industries, supporting the best brands in business, all while accruing tenure with a global BPO leader.

CUSTOMER SERVICE REPRESENTATIVES
Provide a variety of customer services through inbound calls, outbound calls, email, and online web chats. Serve as liaison between the customer and client.

Essential Duties and Responsibilities:
-Resolve customer questions, complaints, and requests.
-Provide pricing and delivery information, and processes orders.
-Record and verify names, addresses, purchases, and specific feedback of customers to maintain an accurate customer list.
-Enter all data into computer.
-Educate and/or sell the client's product or service to the customer.
-Contact customers to gather market research.
-May be required to work overtime to support the needs of business
Job Requirements

Strong communication and problem solving skills required; Must have working knowledge of computer keyboard and ability to navigate the internet; Ability to multitask in a fast paced environment; Customer Service experience strongly preferred.

Apply Now
www.apacjob.com
Search Call Center/Customer Service Positions. Search by Las Vegas, NV.

We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.


PI89817359