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Technical Support Specialist
| Hours | Full-time, Part-time |
|---|---|
| Location | Charlotte, NC Charlotte, North Carolina |
About this job
A Large Manufacturing company in Charlotte, NC is currently looking for an experienced Technical Service Representative to work with their sales department, distributors, and coordinating with various internal deparments.
- This role is to be the expert for complex technical questions, thus supporting the inside and outside sales team in their customer interactions and to manage effective new business development activities in target markets.
- These duties are directly related to management practices and the company's general business operations.
-This role will directly support their distributers and will be a fast paced environment.
- They are looking for candidates who come from a manufacturing environment and have some type of mechanical and/or electrical knowledge so they can provide support and education to customers and sales team.
Essential Duties and Responsibilities: (Other duties will be assigned as required)
*Answer incoming calls to the Inside Sales Department. Interface with other departments, i.e. accounting, production, purchasing and shipping to provide the best possible service
*Work as a liaison with Area Sales Managers, Technical Inside Sales and others necessary to satisfy the needs of the customers
*Responsible for customer inquiries regarding pricing, availability, change requests and order status
*Responsible for entering all purchase orders and revisions received by fax, e-mail or phone
*Work with Sales Team to complete SNP renewals on time
*Provide quotations to customers
*Proactively sell and upsell Burkert products to customers and potential customers
If interested- please submit application online or email your resume
About Aerotek:
Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit .
Aerotek is acting as an Employment Agency in relation to this vacancy.