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in Mount Prospect, IL

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Hours Full-time, Part-time
Location Mount Prospect, IL
Mount Prospect, Illinois

About this job

Patient Services Rep (PSR) New Patients and Refills
HOURS: 11:00 am - 7:30 PM

The successful candidates will be responsible for:

  • Placing outbound and taking inbound calls
  • scheduling medication orders
  • obtaining and documenting clinical and demographic patient information
  • checking benefits and coverage
  • processing and adjudicating orders in CATS.


This position is responsible for overall coordination and processing of new patient medication orders and reorders. This includes verifying/reverifying insurance benefits; translating and entering new or refill prescriptions into the pharmacy information system; communicating and collecting copay amounts; obtaining authorizations/reauthorizations; and screening, identifying, resolving or deferring orders that have accounts receivable or clinical problems.

'The resource will manage inbound calls and make outbound calls related to setting up specialty medication orders working with medical providers, customers, and other pharmacy staff to ensure patients receive their specialty medication in a timely manner . Collects and enters insurance and benefit data.

About Aerotek:

Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.