Assistant Manager - Full-time / Part-time

Villa Enterprises is always looking to add rock stars to our team that are committed to genuine hospitality every day, every shift.

Can you commit to making eye contact, meeting and greeting each customer, wearing a smile as part of your uniform?

If yes, then we would love to speak with you!

We offer a fun work environment and excellent advancement opportunities and great hours!

Job Requirements:

The Hourly Assistant Manager is responsible for the overall coordination of the hourly staff members as well as store functionality during shifts in charge. They are the master in the art of organization. The Hourly Assistant Manager is a very important position, as it the stepping stone to becoming a salaried manager. While in this position, the Hourly Assistant Manager will gain an array of management experience in the areas of training, recruiting, paperwork, etc. The following is a guideline/job description that will ensure the success of the Hourly Assistant Manager.

HUMAN RESOURCES

• Assist store manager with work schedules. Make recommendations regarding employment, promotion, and disciplinary action
• Assist store manager in the continuous training of employees, cross training, on the job training and new hire training
• Motivation of employees to achieve maximum efficiency and effectiveness for quality food service to the customer

CLEANLINESS/ SERVICE/ PRODUCT QUALITY

• Ensure that all quality and health/ safety requirements are met in accordance with federal, state, & local standards as well as company standards
• Assist the store managers in supervision of daily food preparation, administrative functions and ensuring that all positions are operational
• Assist the store managers with all health and sanitation regulations and requirements. Make sure these rules and regulations are enforced and followed
• Assist store managers with food regulations; make sure portion controls are followed
• Supervise all employees in every phase of production and guest service

UNIT FINANCIAL PERFORMANCE & CONTROLS

• Inform store managers of any equipment problems and make sure all maintenance and repairs are done on a timely basis to ensure proper daily operations
• Assist with any cash handling procedures and bank deposits

PROFESSIONALISM & APPEARANCE

• Be on time and in full uniform for every shift
• Have a positive attitude and wear a smile!!! (it is part of your uniform)
• Show respect and courtesy for fellow employees and guests
• Accept constructive criticism from all levels of management and fellow co-workers- don’t take it personally
• Maintain constant, consistent  communication between yourselves and management
• Set high expectations for yourself and for the team. Do not compromise your standards and beliefs
• Have tremendous energy and enthusiasm when you work
• Be relentless in your pursuit of excellence
• Be the solution to the problem and not the cause
• Make every action spirited in fun, while remaining professional at all times
• Apply proper tact and good taste to all conversations
• Be patient. You must be willing to cope with difficult situations and misunderstandings without losing your cool
• Be a good leader as well as a good follower

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand for extended periods of time; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and talk to or hear. The employee must regularly lift/and or move up to 50lbs and frequently lift and/or move up to 10lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception. 

• Must be 18 years of age
• Must have High School diploma or equivalent
• Must have reliable transportation to and from work
• Flexible work schedules (including weekends & holidays)
• Maintain store cleanliness at all times
• Write and print legibly
• Complete tasks in a timely manner
• Excellent communication as well as people skills with customers, fellow employees, peers, and supervisors
• Superb supervisory, leadership, management and coaching skills