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About this job

It’s not crazy to crave success! At El Pollo Loco, you can taste the rewards of managing a million-dollar-plus business. From the people to the overall restaurant operations, you run the whole show–building an inspired team, creating the ultimate guest experience, delivering exceptional food quality, championing the operations, and achieving financial goals. It’s all at your fingertips. All you need are strong leadership skills, excellent communications and a track record of success in the restaurant industry.

As a respected General Manager, your key responsibilities may include:

  • Managing the business operations of one restaurant with 20 to 45 crew members
  • Providing coaching, training and development of Assistant Managers, Shift Leaders and Crew members
  • Measuring, creating and ensuring exceptional guest experiences
  • Coordinating and implementing new product introductions and procedures in the restaurant
  • Ensuring execution and compliance with all security, food safety, quality, and cleanliness standards
  • Maintaining cost controls and meeting the sales/profit goals
  • Administering all in-restaurant records and procedures including payroll, inventories, security and employee personnel files
  • Leading restaurant management team in recruitment, selection, hiring, retention, employee relations and corrective action
  • Ensuring a respectful and diverse workplace exists in the restaurant

Our ideal candidates will possess:

  • High school diploma or equivalent (college education desired)
  • Excellent written and verbal English communication skills (second language a plus)
  • Strong interpersonal and conflict-resolution skills
  • Basic math and computer skills
  • A current driver’s license and use of a personal car
  • Three plus years’ experience in the hospitality industry
  • A food handler card where applicable

Job Benefits

  • Generous benefits
  • Ongoing training
  • Career advancement
  • Incentive plans
  • Flexible schedules