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Hours Full-time, Part-time
Location Little Rock, AR
Little Rock, Arkansas

About this job

This is a part time job-early morning availability preferred
Summary:

The Lead Retail Associate is responsible for assisting other sales associates to maximize sales and customer service through coaching, counseling and mentoring; providing excellent service to all customers through direct salesmanship, and prompt and courteous service; completing each transaction in a quick and efficient manner, minimizing delays to the customer; developing thorough knowledge of all merchandise carried in the store(s) and offering selection guidance to customers; performs all other responsibilities as directed by the business or as assigned by management. This is a non-exempt position and typically reports to the Store Manager / Assistant Store Manager.

Essential Functions:

* Performs all functions relating to the handling of merchandise or cash in accordance with corporate policies
* Administers all point of sale opening and closing procedures in accordance with corporate policy
* Resolves all customer complaints in a manner consistent with company policy, and with customer satisfaction in mind
* Ensures that all customers receive receipts on all purchases
* Operates cash register and receives payment from customer in cash or credit card, accurately counts and provides change to customers as required
* Communicates all merchandise needs or issues to appropriate supervisors
* Contributes to the overall display and presentation efforts within the store environment, including stocking/replenishing merchandise, following visual merchandising guidelines, and general store housekeeping duties
* Participates in physical inventory counts as required

Minimum Qualifications, Knowledge, Skills, and Work Environment:

* Requires a High School diploma or general education development (GED) diploma
* Requires a minimum of 6 months cash handling and customer service experience
* Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers
* Ability to lift and/or move up to 40 pounds
* Requires the ability to bend, twist, and stand to perform normal job functions
* Experience in retail merchandise sales preferred
* Team leader experience preferred




Little Rock, Arkansas
Little Rock, AR