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Use left and right arrow keys to navigate
Hours Full-time, Part-time
Location Washington, DC
Washington, District of Columbia

About this job


Description

Who is Towne Park? We’re 10,000+ teammates delivering specialized hospitality services to 650 locations nationwide, ranging from boutique hotels and sprawling luxury resorts to downtown healthcare campuses and local medical centers. We’re 10,000+ teammates brightening the days of millions of guests as their first and last interaction at our locations. We’re 10,000+ teammates who believe in giving people like you countless opportunities to learn and grow!

For over 25 years, Towne Park has continued to deliver specialized hospitality services that include valet parking and self-parking management, door and bell, concierge, transportation, greeter and patient transport services – all with the goal of enhancing the service experience.

Towne Park's unique culture includes a collaborative, social work environment that fosters high visibility and career progression. Our track record of success and growth has resulted in seven appearances on the Inc. 500|5000 List of the fastest-growing private companies since 2007.

Consider joining Towne Park if you're Driven To Serve®. Please visit www.townepark.jobs to apply today!

Towne Park is an Equal Opportunity Employer (EOE).

What does Towne Park have to offer?

  • Competitive pay and benefits
  • Unmatched flexibility – Whether you are looking for a part-time job to work around school and other obligations or a job that offers more stable hours, we have a schedule that will fit your needs
  • Simply put – growth. 90% of our current managers started their careers in entry-level, hourly jobs at Towne Park.
  • A national footprint. Wherever life may take you, chances are that Towne Park is already there.


What will I do at Towne Park?

The Lead Valet Parking Attendant orchestrates the service experience for hotel guests while working alongside coworkers to ensure the site’s service standards are met or exceeded. Under the direction of the Account Manager, the Lead Valet Parking Attendant has additional duties involving coordination and administration, as well as providing troubleshooting and/or guidance when the manager is not on-site. The Lead Valet Parking Attendant is not a manager; however they may handle critical issues and may be required to make judgment calls when expediency is priority. When issues are not urgent, they report information to the manager, provide the facts of the matter and seek instruction for how to proceed.

Some of the main duties of a Lead Valet Parking Attendant include, but are not limited to:

Promoting a teamwork philosophy through leading by example and effective communication skills

Leading the work group in delivering high levels of guest service

· Appointing fellow associates to certain routine roles, assigning coworkers to non-ordinary roles at the direction of the Account Manager

· Assisting the Account Manager as needed to build work schedules and making calls on behalf of the Account Manager to notify fellow associates of schedule changes or openings

· Identifying and collecting revenue for all vehicles, completing accurate cash drop slips and cash drop envelopes, reconciling revenue and tickets at the end of every shift and completing the shift report and other shift paperwork with detail and accuracy

· Effectively performing all the duties associated with the role of Valet Parking Attendant

Knowledge, Skills & Abilities:

· Must be able to speak, read and write standard English language

· Must be able to effectively present information in one-on-one and small group situations to guests, clients and other employees

· Must be able to perform basic math in relation to American money, understand rates applicable to time passed and understand 24 hour and military time systems

Physical Demands & Work Environment:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Regularly required to run; stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk and hear

· Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus

· Must be able to lift and/or move up to 50 pounds frequently and up to 75 pounds occasionally. Must be able to push and pull 75 pounds frequently and 100 pounds occasionally.

· Must be able to push and pull (on wheelchair) 100 to 350 pounds frequently over considerable distance

· Working flexible schedules and extended hours are sometimes required.

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