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MS Rel Mgr 3
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Dallas, Texas |
About this job
Job Title:
MS Rel Mgr 3
Job ID Number:
5101101
Schedule Type:
Reg-Time
Work Hours:
40
Location:
Dallas,TX
Qualifications:
Wells Fargo Merchant Services specializes in providing solutions such as credit card, debit card, check guarantee, e-commerce and gift cards to businesses of all sizes. WFMS is nationally recognized for its ingenuity and reputation as a leader in the electronics payments industry.
Wells Fargo Merchant Services is searching for highly motivated outside sales consultants. Come work with a leader in the Electronic Payment Solutions industry. This is an excellent opportunity for qualified candidates to continue a successful sales career.
Job description:
As a Relationship Manager and part of Wells Fargo Merchant Services, you are the primary contact for our Wells Fargo merchants. You will perform the role of a trusted advisor, consultant and market industry expert responsible for the overall successful relationship with your assigned merchants as measured by retention, profitability, growth and customer satisfaction. The Relationship Manager performs strategic, tactical and support functions for Wells Fargo Merchant Services, strengthening relationships across all banking business units within Wells Fargo. Some travel required.
This position will be tasked with developing quantifiable business/customer action plans that include management goals and profitability targets. Ongoing relationship management, enhancing the merchants business by assessing and recommending technical and operational solutions in support of the customer’s business growth. Provide ongoing planning, strategy, development and execution of initiatives that deepen the customer relationship. Plan and implement a focused high value customer retention strategy. Manage customer profile via tracking system in support of strategic business development initiatives. Monitor progress by assessing, reporting and articulating results to key internal groups. Team with credit and risk management, product and technical groups to ensure customer service goals are met while resolving complex customer inquiries in a timely manner. Own and manage portfolio profitability, growth and retention. In this role the expectation is that each individual will maintain business expertise by analyzing trends, reviewing emerging market/industry updates to keep current. Promote the Wells Fargo Bank identity and ensure all communications convey a consistent message and positioning of Wells Fargo Merchant Services. 8+ years of portfolio management experience with financial industry business development, client relationship management, and outside sales and service. 4+ years experience with the payment processing or financial industry. 5 - 8 years experience in the financial industry with business development, client relationship management, and outside sales/service for Fortune 1000 top-tier corporations. 3 -5 years experience with the payment processing industry and a complete understanding of interchange. Possess excellent negotiation and financial analytical skills. Capacity to summarize and consolidate complex information from multiple sources. Proven ability to organize, prioritize, and complete work/projects concurrently and within deadlines. Must be self-motivated and able to work independently with minimal supervision. Possess excellent communication and interpersonal skills, along with experience working effectively with all levels of senior management and across functional and business units. Very proficient with Excel, PowerPoint and Word. A Bachelor’s degree or equivalent experience. An MBA. High level of experience with other merchant processing solutions and technologies.
MS Rel Mgr 3
Job ID Number:
5101101
Schedule Type:
Reg-Time
Work Hours:
40
Location:
Dallas,TX
Qualifications:
Wells Fargo Merchant Services specializes in providing solutions such as credit card, debit card, check guarantee, e-commerce and gift cards to businesses of all sizes. WFMS is nationally recognized for its ingenuity and reputation as a leader in the electronics payments industry.
Wells Fargo Merchant Services is searching for highly motivated outside sales consultants. Come work with a leader in the Electronic Payment Solutions industry. This is an excellent opportunity for qualified candidates to continue a successful sales career.
Job description:
As a Relationship Manager and part of Wells Fargo Merchant Services, you are the primary contact for our Wells Fargo merchants. You will perform the role of a trusted advisor, consultant and market industry expert responsible for the overall successful relationship with your assigned merchants as measured by retention, profitability, growth and customer satisfaction. The Relationship Manager performs strategic, tactical and support functions for Wells Fargo Merchant Services, strengthening relationships across all banking business units within Wells Fargo. Some travel required.
This position will be tasked with developing quantifiable business/customer action plans that include management goals and profitability targets. Ongoing relationship management, enhancing the merchants business by assessing and recommending technical and operational solutions in support of the customer’s business growth. Provide ongoing planning, strategy, development and execution of initiatives that deepen the customer relationship. Plan and implement a focused high value customer retention strategy. Manage customer profile via tracking system in support of strategic business development initiatives. Monitor progress by assessing, reporting and articulating results to key internal groups. Team with credit and risk management, product and technical groups to ensure customer service goals are met while resolving complex customer inquiries in a timely manner. Own and manage portfolio profitability, growth and retention. In this role the expectation is that each individual will maintain business expertise by analyzing trends, reviewing emerging market/industry updates to keep current. Promote the Wells Fargo Bank identity and ensure all communications convey a consistent message and positioning of Wells Fargo Merchant Services. 8+ years of portfolio management experience with financial industry business development, client relationship management, and outside sales and service. 4+ years experience with the payment processing or financial industry. 5 - 8 years experience in the financial industry with business development, client relationship management, and outside sales/service for Fortune 1000 top-tier corporations. 3 -5 years experience with the payment processing industry and a complete understanding of interchange. Possess excellent negotiation and financial analytical skills. Capacity to summarize and consolidate complex information from multiple sources. Proven ability to organize, prioritize, and complete work/projects concurrently and within deadlines. Must be self-motivated and able to work independently with minimal supervision. Possess excellent communication and interpersonal skills, along with experience working effectively with all levels of senior management and across functional and business units. Very proficient with Excel, PowerPoint and Word. A Bachelor’s degree or equivalent experience. An MBA. High level of experience with other merchant processing solutions and technologies.
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