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Hours Full-time, Part-time
Location Minneapolis, Minnesota

About this job

Job Title:

Technical Writer 4

Job ID Number:

5103186

Schedule Type:

Reg-Time

Work Hours:

40

Location:

Minneapolis,MN

Qualifications:

This Technical Writer position is a member of the Performance Support Team who develops and maintains the WBR- Retirement - Trust Operations Performance Support website through document management, information design, and technical writing.

We provide our clients with a standard format for all processing-related documentation as well as a centralized repository and a regular review schedule. In addition, we help organize content in a way that makes sense for users.

Partners with clients to analyze audience and develop strategy to address technical documentation needs. Designs and develops complex technical documentation including: business requirements, technical and functional specifications and other technical project artifacts, manuals, technical presentations, technical training materials, and/or complex web content. Analyzes, recommends and documents technical or business procedures and best practices, identifying process gaps and offering alternatives. Actively participates in developing documentation strategy, policy and guidelines. May manage projects related to technical/business process implementation. May edit material authored by others. Provides guidance to less experienced technical writers.

5+ years technical documentation and publication experience. Proficiency with MS Word and Excel. Strong oral and written communication skills

Basic HTML experience, working knowledge of Share Point and Open Text, project management.