The job below is no longer available.
You might also like
in Fresno, CA
$19est. per hour Citizant • 7h agoUrgently hiring Use left and right arrow keys to navigate- $19
est. per hour Citizant • 7h agoUrgently hiring Use left and right arrow keys to navigate - $84,000
Verified per year Lyra Health Inc • 4d agoUrgently hiring 6.4 mi Use left and right arrow keys to navigate - $84,000
Verified per year Lyra Health Inc • 4d agoUrgently hiring 17.9 mi Use left and right arrow keys to navigate - CEDARS-SINAI • 3d ago
Urgently hiring 2.9 mi Use left and right arrow keys to navigate
Accounts Receivable/Collections Specialist - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | FRESNO, CA FRESNO, California |
About this job
Key Responsibilities
- The duties of the Collections Specialist include collection calls and correspondence in a fast-paced, team-oriented environment.
- Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments.
- Monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.
- Recommending credit terms and monitoring customer credit limits.
- Accountable for reducing days sales outstanding (DSO) for assigned accounts.
- Perform other assigned tasks and duties necessary to support the Accounting Department.
- Enlist the efforts of sales and support teams when necessary to accelerate the collection process.
- Must communicate and follow up effectively with sales and support departments regarding customer accounts on a timely basis.
- Establish and maintain effective and cooperative working relationships with customers, sales.
Essential Functions
- Weekly and monthly reporting to supervisor
- Monthly delinquency notices
- Processing credit memos and the appropriate reporting
- High volume of electronic and telephone communications to assigned delinquent customers
- Resolve customer issues as they pertain to payment of outstanding balances that are due
- Provide excellent and considerate customer service to customers, sales and support teams
- Participate in team planning meetings
- Meet defined department goals and activity metrics
Required Skills
- Completed 2+ years of college coursework in business, finance, or accounting related field
- 4+ years corporate collections experience
- Knowledge of Billing and Collections procedures
- Accounts Receivable and cash cycle knowledge/experience a plus
- Ability to prioritize and manage multiple responsibilities
- Strong attention to detail, goal oriented
- Commitment to excellent customer service
- Excellent written and verbal communication abilities