Track Services & Guest Services

Job Purpose: 
This position is considered hourly and will be staffed only on an as needed basis.

Characteristics:

• Team Player and dependable
• Excellent verbal and written communication
• Cool and confident during stressful situations
• Guest service focus
• Actively practices safety at all times 

Duties and Responsibilities include, but are not limited to:

• Interacts with our guests in a friendly and positive manner with a sense of urgency.
• Works as a team player in meeting guests needs, and actively contributes to the efforts of other departments.
• Communicates clearly and professionally while interacting enthusiastically with guests and fellow Team AMP members.
• Possesses a working knowledge of AMP Brand, products, services, policy and procedures.
• Responds to complaints in a polite manner.  Seeks Management help when needed.
• Maintains organized and clean facilities and work environment
• Respects all AMP equipment, tools, and resources.
• Adheres to AMP work rules and department procedures
• Attends all required department and company meetings and training sessions

 Requirements:

• Must be at least 16 years old (if under 18 a work permit is required).
• Must be able to work weekends and select holidays.
• Must have reliable transportation.
• Ability to perform duties in a loud and fast paced environment
• Must past a standard health and substance test
• 1+year prior guest services experience is preferred but not required; hospitality, restaurant, or entertainment/amusement.

Physical Requirements:

• Can routinely perform functions which require bending, reaching, turning, climbing, and lifting up to 35 pounds.
• Working outside in extreme conditions; heat, cold, and light rain
• Walking and standing for long periods of time
• Love for racing and motorsports that allows you to smile throughout your shift

These physical requirements are representative of those that must be met at AMP to successfully perform the essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.