You might also like
in Englewood, CO
- $25.00
Verified per hour Express Employment Professionals • 4h agoJust posted Urgently hiring 12.4 mi Use left and right arrow keys to navigate 
$18est. per hour SYSCO • 5d agoUrgently hiring 11.4 mi Use left and right arrow keys to navigate- SYSCO • 5d ago
Urgently hiring 14.6 mi Use left and right arrow keys to navigate 
$33.61 - $50.43Verified per hour Denver Health • 16d agoExcellent pay Urgently hiring 14 mi Use left and right arrow keys to navigate- $34.00 - $55.53
Verified per hour Denver Health • 16d agoGood pay Urgently hiring 14 mi Use left and right arrow keys to navigate
Entry-Level Operations Analyst
| Hours | Full-time |
|---|---|
| Location | Englewood, CO Englewood, Colorado |
About this job
Over the past 30 years, DISH has built a talented group of leaders and support teams at its corporate headquarters in Englewood, Colorado. As the company continues to develop, offering new products and services to an increasing customer base, it looks to recruit outstanding candidates capable to turning ideas and strategies into world-class results.
A successful Operations Analyst will have the following:
- Bachelor's degree (B. A.) from four-year college or university; Associate's degree (A. A.) or equivalent from two-year college or technical school; and two years of experience; or equivalent combination of education and experience.
- Strong written and verbal communication skills
- Ability to interact cross-functionally with various levels of employees and management
- Must be able to learn and apply knowledge of commonly used applications as appropriate within the department
- Strong math and analytical skills to handle a wide variety of customer, partner, and internal requests
- Ability to think logically and be able to analyze different parts of the problem at the same time and solve a variety of different business problems. A strong attention to detail is also critical
The Operations Analyst within the Commercial Operations Department will develop and analyze current processes and procedures that improve operational or sales efficiencies within and between departments. To be successful within the roles of operations analyst, a candidate must have strong math, analytical and communication skills. Operations analyst must have the ability to think logically and be able to analyze different parts of the problem at the same time and solve a variety of different business problems. A strong attention to detail is also critical.
Primary responsibilities fall into the following categories:
- Consistently provide a high level of customer service and professionalism to a variety of partners and customers in complex and demanding situations
- Process multiple types of requests daily, ranging from activations, change requests, disconnects, transfers, equipment ordering, and billing disputes
- Use a multitude of system types daily to process requests, ranging from CSG, Salesforce, Siebel, Oracle, and Microsoft Office Suite
- Resolve disputes and effectively work within a team atmosphere to handle urgent requests and potential escalations
- Research, identify, and leverage best practices to identify Commercial sales and operational improvements
Your Privacy Choices