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Clinical Administrative Coordinator - Brentwood, TN
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Brentwood, TN Brentwood, Tennessee |
About this job
Position Description:
What makes your clinical career greater with UnitedHealth Group? You'll work within an incredible team culture; a clinical and business collaboration that is learning and evolving every day. And, when you contribute, you'll open doors for yourself that simply do not exist in any other organization, anywhere.
Primary Responsibilities:
Primary Responsibilities:
Positions in this function includes those responsible for initial triage of members, administrative intake of members or managing the admission/discharge information post-notification, working with hospitals and the clinical team. Includes managing incoming calls, managing requests for services from providers/members, providing information on available network services and transferring members as appropriate to clinical staff. Manages the referrals process, processes incoming and outgoing referrals, and prior authorizations. This function includes intake, notification and census roles.
- Moderate work experience within own function.
- Some work is completed without established procedures.
- Basic tasks are completed without review by others.
- Supervision/guidance is required for higher level tasks.
- Strong attention to detail
- Able to prioritize
- Self motivated/Self Starter
- Ability to take ownership of assignments
- Show great accountability for work
- Punctual/Consistent Attendance is essential
Requirements
Required Qualifications:
- High School Diploma/GED.
- 6+ months of experience in an Office setting using the telephone and computer as the primary instruments to perform the job duties.
- 1+ year alpha/numeric data entry.
- 1+ year of Telephonic Customer Service experience.
- Must be able to create, copy, edit, send & save utilizing (Word, Excel, and Outlook).
Preferred Qualifications:
- Bachelor's Degree.
- Experience in a Clerical or Administrative role.
- Healthcare or Insurance experience.
- Medical Terminology/Coding (ICD-9 and CPT) experience.
- High volume Call Center experience.
- Hospital, Physician or Medical Clinical experience.
- Medicare and/or Medicaid experience.
- Long-Term Care knowledge.
Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.