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Hours Full-time, Part-time
Location Honolulu, Hawaii

About this job

Responsibilities include primary contact to handle incoming and outgoing calls, faxes, and letters from/to physicians and healthcare providers in support of the Enrollment Department. Analyzes clinical criteria guideline responses and provides decisions regarding PA Requests. The Agent uses online databases, online tools and other resources to document customer insurance benefits. Candidate must deliver the highest quality customer service to healthcare providers and internal providers in a high paced dedicated Enrollment department. M-F schedule with time range from 6 am to 6 pm in an 8 hour shift.

Required Qualifications Time management, analytical, and customer service skills are required • Advanced Math skills • Demonstrated attention to detail and detailed tasks • Demonstrated ability to Prioritize / Organize and Multi Task • Good Communication, Verbal and Written Skills • Demonstrated ability to work as a member of a productive team • Shows problem solving ability • Results Oriented • Strong organizational skills • PC experience with a working knowledge of the keyboard is required • Ability to work well with time pressures in a constantly changing environment • Flexible work schedule to meet changing department needs. One (1) year of pharmacy or related job experience is highly preferred. Pharmacy technician and/or physician office experience highly desired.

Preferred Qualifications N/A

Education Verifiable High School diploma or GED is required

Clinical Licensure Required N/A

Job Type Full Time

Business Overview CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers.

Requisition Template Professional

Location code 02915

State HI

City Honolulu

Zip Code 96813