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in Atlanta, GA

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Hours Full-time, Part-time
Location Atlanta, GA
Atlanta, Georgia

About this job

POSITION PURPOSE - The Manager of Onboarding will oversee the daily activities of the Compliance organization as it relates to Service Provider Onboarding for the entire AHS Organization. This individual will ensure maximum efficiency and accuracy of work from the team to meet all deadlines and to ensure that data quality is maintained. The incumbent will provide over site of vendor management related to onboarding including the company used for background checks for compliance processing. The incumbent will develop plans for training, quality reviews, implementing process improvements, developing metric reporting, and setting strategic direction. The incumbent is also responsible for the oversight of the coaching, teaching and training of all associates responsible for onboarding to ensure that they are providing optimum customer service levels to all AHS business leaders.

MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES - Partner with Install Merchants and Field teams to manage Compliance/ Provider Support workload and build strong working relationships focusing on providing excellent customer service.

NATURE AND SCOPE - Typically reports to Sr Mgr / Director Accountable for the management of a department or functional group through subordinate supervisors/managers and for all personnel issues -- including selection, termination, performance appraisal and professional development of subordinates.

ENVIRONMENTAL JOB REQUIREMENTS -Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable

  1. MINIMUM QUALIFICATIONS -
    • Must be eighteen years of age
    • Must pass the Drug Test
    • Must pass the Background Check
    • Must pass pre-employment tests if applicable

    EDUCATION REQUIRED - The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

    YEARS OF RELEVANT WORK EXPERIENCE - 05

    PHYSICAL JOB REQUIREMENTS -
  2. Most of the time is spent sitting
  3. Must be eighteen years of age or older.
  4. Must pass the Drug Test.
  5. Must pass the Background Check.
  6. Must pass pre-employment tests if applicable.
in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

ADDITIONAL QUALIFICATIONS - Flexible schedule

PREFERRED QUALIFICATIONS - Knowledge and use of Visio, Word, Excel, Access and Microsoft Project Telephony system knowledge Experience in developing Metric Reporting Relationship Management of Vendors

KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES - Supervisory/management experience Data analysis skills Meeting facilitation and presentation skills Communication, People skills, and Customer Service Focus Process Oriented Project Management skills