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Guest Service Agent
| Hours | Full-time, Part-time |
|---|---|
| Location | 575 W. Big Beaver Road Troy, Michigan |
About this job
Due to continued growth and new hotel openings we have great opportunities waiting for you!
The Drury family has provided travelers with squeaky clean rooms, friendly service and a good value for 30 years. Family ownership makes Drury Hotels distinctly different and assures our guests that they will receive top quality and service every time they stay. We are looking for experienced candidates or those who wish to make a career in the hospitality industry. Our company has wonderful opportunities for advancement, and we are looking for top-performing, hard-working candidates. Drury Hotels is very service-oriented, so we look for people with a genuine desire to help others.
Please use zip code ( 48084 ) to apply online.
Guest Service Agent
- Assists our guests efficiently, courteously and professionally in all Front Desk related functions.
- Performs to maintain a high standard of service and hospitality at all times.
- Provides courteous guest service.
- Uses suggestive selling skills and company sales programs to maximize revenue and occupancy levels
- Operates the telephone console
- Processes reservation and cancellation requests
Requirements:
- Must have open availability.
- Must be willing to work overnights.
- Requires ability to take written and verbal direction must be able to communicate clearly in English.
- Requires ability to relate to the public in a warm, friendly manner in providing a hospitable environment.
- Requires ability to give attention to detail and to handle multiple tasks simultaneously and efficiently.
- Experience in working with the public in a service industry is preferred, or related activities.
- Requires ability to walk and stand during entire working period of 8 hours; requires ability to lift 10 - 15 pounds on occasion.
Click APPLY NOW to submit your application online! Please use zip code ## when applying!
Drug Free Workplace ♦ EOE ♦ No Phone Calls Please
Job Benefits
What you Get!
- Team-Oriented Work Atmosphere
- Excellence in Customer Service & Hospitality
- Comprehensive Training & Orientation Program
- Competitive Salary
- Benefits Package, which includes:
- Medical/Life/Dental Insurance
- Short-Term Disability
- 401(k) Savings Plan
- Paid Vacation, Personal Days and Holidays
- Discounts at all Drury Operated Hotels