Business Process Manager - Brentwood, TN - Full-time / Part-time

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  Managing components of the Coding Quality Assurance operation and HEDIS projects; including coding auditors and RN's that are contracted and full-time employees remotely and onsite


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  Creating the reports and performing the analytics necessary to provide recommendations and action plans to exceed client and program requirements


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  Responsible for capacity planning, production planning and project execution to meet capacity and production requirements


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  Diagnose process improvement opportunities and develop solutions using principles of process excellence and related tools


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  Ensure auditors are meeting production standards set by the department


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  The Business Process Manager may be assigned the overall program and production management for specific programs initiatives

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  Creation and oversight of the Standard Operation Procedures, Program SLAs and contractual requirements


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  Provide support for both short and long term operational/ business strategies


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  Work collaboratively with business and function owners on solutions and progress tracking

Required Qualifications

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  At least 4 years of experience in a role driving and supporting projects in a large organization



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  Experience with capacity planning, production management and analytical reporting



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  At least 4 years experience in: Risk Adjustment, Medical Coding, Healthcare Management OR HEDIS Reporting



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  At least 2 years experience in a management position



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  Proficiency with Word, Excel (intermediate to advanced), and PowerPoint



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  Ability to produce within a fast paced, matrixed organization with limited direction



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  Demonstrated ability leading and delivering high quality, and client communication

• HS Diploma or GED
  

Preferred Qualifications:

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  Bachelor's degree



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  Proficiency with Access, Visio or SharePoint



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  Coding experience



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  Nursing background

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

    Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, 

sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression,

marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Quality Assurance, Risk Adjustment, Coding, Healthcare Management, HEDIS, Manager, Supervisor, Healthcare, Medical, Brentwood, TN, Tennessee