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in Falcon Heights, MN

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About this job

Greet guests and patrons as they arrive- Must have a positive attitude and be friendly to the guests at all times
Ask if guests have a prior booking
Manage the registration process
Handle guest check-ins and check-outs appropriately
Take reservations over the telephone, through emails and in person
Provide guests with directions around the hotel
Contact housekeeping and maintenance departments when a problem is reported
Explain appropriate use of keys and ensure that guests are satisfied with the rooms allotted to them