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in San Francisco, CA

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Hours Full-time, Part-time
Location San Francisco, California

About this job

Job Title:

Treasury Service Associate 1

Job ID Number:

5107171

Schedule Type:

Reg-Time

Work Hours:

40

Location:

San Francisco,CA

Qualifications:

MUST BE FLUENT IN EITHER GERMAN OR FRENCH.

Responsible for implementing and servicing treasury management Commercial Card products and services.Duties may include: Identifying and resolving client issues; acting as a liaison between the client and bank operations, sales officers, vendors and Relationship Managers to ensure the delivery of quality services and to meet client needs; identifying trends through tracking and monitoring the client's portfolio to ensure compliance, identify exceptions or suggest products, procedures or services that may streamline the client's interactions; training clients on products and services to ensure optimal delivery and meet implementation needs; performing post implementation product usage and customer billing reviews. May attend on-site client visits with manager to learn more about the business.

1+ years of financial services experience demonstrated through work, military or education experience. Strong verbal and written communications skills. Proven success in problem analysis and resolution. Strong attention to detail and accuracy. Strong organizational skills; ability to multi-task and work in a deadline driven environment. Ability to work effectively in a team environment. Strong computer skills including Microsoft Office. Applicant must have 1 year of telephone customer service experience in a call center environment. Must be willing to work some holidays. Must have ability to maintain professional etiquette under pressure. Focused on providing quality work. MUST BE FLUENT IN EITHER GERMAN OR FRENCH. Knowledge of bank products, specifically business credit cards. Previous experience working with TSYS Credit Card System.