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in Beaverton, OR

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Hours Full-time, Part-time
Location Beaverton, Oregon

About this job

Job Title:

Bilingual Collector 1

Job ID Number:

5096603

Schedule Type:

Reg-Time

Work Hours:

40

Location:

Beaverton,OR

Qualifications:

Wells Fargo's Consumer Lending Group (CLG) is an industry leader in supporting homeowners and consumers. We put customers at the center of all that we do. We make every decision - and design every product and service - with our customers in mind.

It starts with you. We must attract, develop, retain and motivate the most talented people - those who care and who work together as partners across business units and functions. We value and promote diversity and inclusion in every aspect of our business and at every level of our organization.

The CLG team includes Home Lending, Consumer Credit Card, Personal Loans and Lines, Direct Auto, Dealer Services, Commercial Auto, Retail Services and Education Financial Services including the professional services teams that partner with these businesses - Human Resources, Finance, Credit Risk, and Compliance & Operational Risk.

Our Consumer Credit Solutions (CCS) Collections and Servicing team works with past-due customers to offer solutions for bringing credit card, student loan, personal line and loan, direct auto, retail services and deposit accounts up-to-date. The group also provides customer service for student loan and retail services accounts and works with customers to resolve disputed charges on credit card accounts.

Consumer Credit Card Collections is seeking candidates who have excellent problem solving and communication skills to work as Collection Representatives.

Bilingual Spanish Collector 1 (6+ mo. customer service required) We will consider collections experience based on applicant meeting required qualifications on job postings.

The working schedules include a shift premium pay for the evening hours worked and a generous monthly incentive opportunity!

The working environment is professional, fun, and energized with a casual dress code.

Additionally, you will be working in a call center which requires a very structured work day. As part of this role your calls will be monitored for quality and accuracy.

Position is Located in Beaverton, OR.

6+ months experience in a direct customer contact, service, collections or sales environment or an AA/AS or higher degree or 2+ years military experience. 6+ months experience in a direct customer contact, service, collections or sales environment or an AA/AS or higher degree or 2+ years military experience. Bilingual Spanish/English. 6+ Months demonstrated experience in Collections, Customer Service or Sales. Proficiency using Windows based PC. Must be available to work evening hours and 1 weekend day. Excellent communication skills. Ability to utilize negotiation skills. Reliable/consistent job history. OR-Beaverton: 18700 Nw Walker Rd - Beaverton, OR