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in Houston, TX

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Hours Full-time, Part-time
Location Houston, TX
Houston, Texas

About this job

You know how to communicate with customers to find out what they need—and what solutions can fill those needs. Our dedicated Sales professionals receive award-winning training so they can present our game-changing technologies, products and services to the world.

Responsibilities

Sales Results: Generates leads and prospects new business as well as creates new service opportunities with the existing customer base. Carries “paper” quota” for 100% completion of all sales related tasks which are quantifiable, i.e.: prospecting and new appointments.

Customer Retention: Responds to requests from field sales staff for information i.e.; price plan analysis and customer information while providing administrative and sales support, i.e.; proposals, marketing information, handling customer service issues, problem solving and follow-up on customer service issues; develops and coordinates customer training, education, and support regarding wireless phones, accessories and services. Provides pre-sale and post-sale support. Assists with seminars, trades shows, customer on-sites and attends when required.

Order Processing: Processes all appropriate documentation for new orders/renewals and ensures policies and procedures are met with regard to sales activations. Ensures equipment activation and delivery. Supports customer extranet activations.

Training / Meetings: Continuously update knowledge of wireless products, services and industry trends. Participate in training opportunities on products and services and attend sales meetings 

Qualifications

Bachelor’s Degree or equivalent work experience preferred.
Experience in sales or customer service with business accounts required.
Understanding and knowledge of communications industry and related products & services.
Strong cold-calling and lead generation capabilities preferred.
Familiarity with billing systems and order entry systems a plus.
The ability to work well in a dynamic, fast-changing environment that requires a high degree of multi-tasking with minimal supervision.
Excellent interpersonal, written and oral communication skills.
Effective use of PC including Microsoft Office required.
Effective negotiation and closing skills required 

Equal Employment Opportunity

  • Verizon is a Federal Contractor
  • Verizon requests veteran priority referrals
  • Verizon is an equal opportunity and affirmative action employer M/F/Disability/Vet.